Operations Manager

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The primary function of the operations manager is to be responsible for the successful day-to-day management, administration, and reporting of all business activities including, but not limited to, planning, budgeting, scheduling, delivery, inventory accuracy, business metrics, and safety related functions. Those duties are meant to optimize current processes in an organized manner that will increase operating efficiency while empowering employees to be successful.

The Operations Manager must successfully adhere to and seek out ways to improve the organization’s levels of service and values.

• Effectively navigate operational demands while communicating internally and ultimately servicing the customer and orders in the best way possible
• Maintain appropriate inventory levels in the yard and damaged inventory
• Oversee monthly cycle counting and close out procedures
• Understand the financial operations of volume buying and selling, profit margins, and P&L statements
• Oversee that all delivery personnel adhere to OSHA and GMS policies while working in the warehouse, operating equipment, and at the jobsite
• Perform weekly and monthly GMS management safety reviews in collaboration with the Safety Manager
• Oversee the cleanliness and maintenance of warehouse and yard areas
• Responsible for full-cycle delivery management by removing damaged materials, ensuring orders are stocked correctly, and checked off by the appropriate manager
• Maintain open and clear communication with customers regarding any issues related to orders and deliveries
• Monitor delivery of materials from other yards to coordinate with agreed-upon “Drop Dead” time
• Identify and coordinate daily activities of all team members; inspire productivity, teamwork, safety, quality, and job knowledge
• Collaborate across departments to drive optimal productivity and foster an inclusive work environment
• Ensure performance plans are set, maintained, and continuously improved
• Generate creative solutions to identify process improvements
• Maintain level-of-service requirements throughout the process
• May prepare and track lien releases

• Bachelor’s Degree
• Minimum of three years of related work experience
• Strong Microsoft Office skills
• Effective team player and leader with strong communication skills
• Experience in and knowledge of the construction industry and building materials strongly preferred
• Distribution experience preferred

• Strive to do the right thing by displaying trust and integrity
• Embody the principles of servant leadership by putting the needs of others first and valuing diverse perspectives
• Demonstrated ability to work independently and on a team; lead, execute, and delegate as needed
• Establish and maintain effective working relationships at every level of the organization
• Invest in building relationships with Field Operations and Field Support Center team members
• Champion an inclusive work environment by empowering and valuing all team members
• Ability to self-manage, show initiative, be proactive, and drive results
• Communicate professionally, both verbally and in writing, with coworkers and customers

• Will occasionally move about inside the office to access files and office machinery
• Must be able to operate basic office machinery
• Must be able to communicate with team members and management and exchange accurate information
• Ability to work in an office environment, warehouse, and on a job site

• Must be able to problem solve and prioritize tasks
• Must be able to manage stress depending on deadlines and ongoing projects
• Must be able to multitask
• Must be able to receive and analyze information
• Must be able to quickly communicate solutions if problems occur
• Must be able to demonstrate a high degree of sound judgment and initiative

Launch your career with a national building materials distributor and discover opportunities for growth and advancement. We value our team members and believe them to be our greatest assets. As such, we invest in training and strive to provide a work-life balance.