Senior Medical Secretary & Admin Lead - INTERNAL

Job Overview

PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY BETSI CADWALADR UNIVERSITY HEALTH BOARD.

The post-holder will need previous Medical Secretary experience, excellent time management skills, be well organised and be able to prioritise workload demands to meet strict deadlines while producing work to the highest standards. The post-holder will ensure the delivery of a comprehensive high quality medical secretarial and administrative service to the consultant, doctor, junior medical team, specialist nursing teams and other health professionals.

The post-holder will be responsible for the guidance, supervision and direction of the admin team, dealing with appropriate day-to-day issues to oversee the smooth running of the department and providing support to the line manager.

The post-holder must also have the ability to work both independently and as part of a team, using discretion, judgement and initiative. Excellent written and verbal communication skills are essential, together with a keen eye for detail and the ability to process and generate urgent and routine correspondence. The candidate must be able to maintain patient confidentiality and ensure a high standard of customer care at all times.

A flexible approach to work is essential to meet the demands of the service.

The ability to speak Welsh is desirable for this post;
Welsh and/or English speakers are equally welcome to apply.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Essential Criteria

• NVQ Business Administration L4 or equivalent experience or City & Guilds (AMSPAR) Level 3 Diploma in Medical Administration or equivalent medical secretary experience
• RSA / OCR level 3 or equivalent experience or qualification in typing
• Competent user of Microsoft applications

Desirable Criteria

• Management qualification or willingness to work towards one

Essential Criteria

• Experience of coordinating administration activities.
• Experience of working as a medical secretary.
• Experience of organising workload and people.
• Minute taking experience.

Desirable Criteria

• Previous NHS experience.

Essential Criteria

• Excellent communication skills.
• Advanced typing skills.
• Will work unsupervised.
• Excellent organisational skills.

Essential Criteria

• Knowledge of medical terminology.

Desirable Criteria

• ESR Self Service (or equivalent experience using it).

Essential Criteria

• Good team working ethic.
• Enthusiasm and commitment.
• Proactive and positive attitude.

Essential Criteria

• If required, be able to travel between sites relevant to the demands of the post.

Desirable Criteria

• Welsh speaker.