Support Assistant

Support Assistant – Edsential

Salary: £12.89 per hour

Location: Conway Centre (Fixed Location)

Hours:37hours per week, over 42 weeks per year

Contract Type: Annualised Hours

What “annualised hours” means

Annualised hours means you are contracted to work a total number of hours across the year
, rather than the same number of hours every week. Your hours may vary depending on the needs of the centre, but your overall yearly total stays the same
.

Overview of the Role

As a Support Assistant at Edsential, you will play a key role in maintaining the quality, cleanliness, and smooth running of the Conway Centre. You’ll support several teams across the site, including:

• Housekeeping – changing beds, mopping floors, cleaning bathrooms and communal areas
• Catering – preparing food, washing dishes, serving meals, maintaining kitchen hygiene
• Maintenance – basic practical tasks such as sweeping yards, painting, and general upkeep

This is a hands‑on role ideal for someone who enjoys practical work, variety, and contributing to a welcoming, well‑maintained environment.

What You’ll Be Doing

You’ll help ensure the Conway Centre looks its best and operates smoothly every day. Your work will support the presentation of both indoor and outdoor spaces, contributing to a positive experience for all visitors.

Key Responsibilities

• Cleaning duties — routine and deep cleaning of accommodation, communal areas, and offices
• Catering support — assisting with food preparation, serving, and kitchen hygiene
• Room setups — preparing spaces for meetings, events, and activities
• Basic upkeep & repairs — painting, grounds maintenance

What You’ll Get in Return

• Paid training and development opportunities
• Enhanced DBS Check (cost covered by employer)
• Access to staff benefits, including retail and leisure discounts, Cycle to Work Scheme, and Tech Scheme
• 24/7 wellbeing support and a dedicated wellbeing team
• Uniform provided
• Local Government Pension Scheme for secure future retirement income
• A friendly, supportive team environment

We take pride in providing thorough training and induction so every colleague has the skills and confidence to succeed. In return, we ask for your commitment, enthusiasm, and willingness to make a positive difference.

Our Commitment to Inclusion

We value the unique skills, backgrounds, and aspirations each colleague brings. We are committed to creating an inclusive environment where everyone can thrive and reach their full potential.

Want to Know More?

For further information about this role, please email

Edsential regards safeguarding with the highest priority. All applicants will be subject to robust vetting and induction processes, including an enhanced DBS check.