Sales Desk Manager Automotive Dealership

Overview

We are looking for a motivated and results-driven Sales/Desk Manager to oversee our sales team at Dena Motors. The Desk Manager plays a pivotal role in overseeing the daily sales operations at the dealership, ensuring smooth transaction processes, and driving sales performance. This individual will be responsible for managing the sales team, structuring deals, maintaining strong customer relationships, and ensuring compliance with dealership policies and industry regulations.

• Competitive salary and performance-based bonuses.
• Health, dental, and vision insurance.
• Ongoing training and professional development opportunities.
• Employee discounts on vehicles and services.

• Sales Team Leadership: Supervise and mentor the sales team, providing coaching and training to enhance performance and customer service.
• Deal Structuring: Assist sales associates in structuring vehicle purchase deals, ensuring profitability and customer satisfaction.
• Finance & Compliance: Work closely with the finance and insurance (F&I) team to ensure seamless deal approvals while adhering to compliance regulations.
• Customer Relations: Engage with customers to resolve concerns, negotiate deals, and enhance the overall buying experience.
• Performance Monitoring: Track key performance indicators (KPIs), such as closing ratios, gross profit, and customer retention, and implement strategies for improvement.
• Inventory Management: Collaborate with the sales and inventory teams to ensure the right mix of vehicles on the lot.
• Paperwork & Documentation: Oversee the accuracy of deal paperwork, ensuring all necessary documents are complete before finalizing sales transactions.
• Collaboration: Work with various departments, including service and marketing, to optimize dealership performance.

• Proven experience in automotive sales management or as a desk manager in a dealership setting.
• Strong negotiation and deal-structuring skills.
• Excellent leadership, coaching, and team-building abilities.
• In-depth knowledge of finance, insurance, and dealership operations.
• Strong communication and interpersonal skills.
• Proficiency in CDK CRM/desking and Dealer Track DMS and F&I.
• Ability to work in a fast-paced environment and meet sales goals.

$120,000+

At Dena Motors, we are proud of the quality of used cars we sell and our dedication to serving the needs of customers.

This is an immediate reflection of the repetitive buyers we serve who aid us in maintaining and increasing our 4.6-star Google rating.

Here at Dena Motors, our culture is built on transparency and treating our valuable customers, contractors, and employees with great service, honesty, and respect.

Dena Motors is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage candidates of all backgrounds to apply.

Join our team and be a part of our success in delivering exceptional automotive experiences to our valued customers. We look forward to welcoming a dynamic Internet manager who will contribute to our continued growth and excellence.