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Head of Order Support & Customer Care

Job in Conyers, Rockdale County, Georgia, 30207, USA
Listing for: Acuity
Full Time position Listed on 2026-11-14
Job specializations:
Salary/Wage Range or Industry Benchmark: 75000 - 110000 USD Yearly USD 75000.00 110000.00 YEAR

Job Description & How to Apply Below

Acuity Inc. is seeking a Manager – Order Support to lead a frontline team serving U.S. customers, driving operational performance, escalation handling, and process improvements. You will foster ownership and accountability while shaping the service model for two high-volume regions.

The role emphasizes coaching, KPIs, and cross-functional collaboration to deliver superior customer support and structured organizational development across the Order Support function.

The Head of Order Support & Customer Care position in the Management & Operations, Sales field is open for applications.

Learn more about the Head of Order Support & Customer Care role in the description above.

We appreciate your interest in this position.

Join Acuity and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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