Senior Network Technology

Job Overview

Senior Network Technology Support – AT&T – Conyers, Georgia – Full‑time – 40 weekly hours.

• Troubleshooting & Issue Resolution – Diagnose network problems, provide Tier 2 support, coordinate root‑cause analysis, restore service, and solve incidents.
• Network Monitoring & Maintenance – Monitor performance, perform routine maintenance, optimize operations, and proactively maintain system configurations.
• Configuration & Deployment – Configure network devices, deploy solutions, manage configurations, and implement vendor fixes or design changes.
• Collaboration & Coordination – Work with teams, coordinate with vendors, support projects, collaborate with business partners in Dev Ops, and interact with customers.
• Documentation & Reporting – Maintain documentation, create technical and process documentation, review and interpret specifications, and generate reports.

• Required Experience: 3‑5 years of related experience. Certification is required in some areas.
• Desired
  
  Education:
  
  Bachelor’s degree in Computer Engineering, Computer Science, Applied Science, Electrical Engineering, or Math; developer nanodegree; or equivalent experience.
• Desired
  
  Qualifications:
  
  Advanced interdisciplinary knowledge, ability to resolve complex issues using broad concepts, leads moderate sized projects, operates autonomously with senior leadership interaction, leads triage, diagnosis, and remediation of network issues, collaborates with support teams and vendors, ensures configurations meet performance and reliability targets.

This position may be responsible for contributing to AT&T compliance with environmental laws and regulations. Work may involve fuel tanks, emergency and stand‑by generators, boiler, hazardous waste, hazardous materials, batteries, manholes, vaults, water wells, linear and other construction projects, water discharge, or air emissions.

• Salary range: $94,300 – $158,400 annually.
• Medical/Dental/Vision coverage.
• 401(k) plan.
• Tuition reimbursement program.
• Paid Time Off and holidays (23 days of vacation each year plus 9 company‑designated holidays).
• Paid parental leave.
• Paid caregiver leave.
• Additional sick leave beyond state and local law.
• Adoption reimbursement.
• Disability benefits (short‑term and long‑term).
• Life and accidental death insurance.
• Critical illness, accident, hospital indemnity, group legal.
• Employee assistance programs (EAP).
• Extensive employee wellness programs.
• Employee discounts up to 50% off on eligible AT&T mobility plans, accessories, AT&T internet, and AT&T phone.

AT&T provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. AT&T will provide reasonable accommodations for qualified individuals with disabilities.

AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Ready to join our team? Apply today. #LI-Onsite – Full‑time office role.