Restaurant & Operations Manager
Listed on 2025-12-31
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Entertainment & Gaming
Event Manager / Planner
Join to apply for the Restaurant & Operations Manager role at Lucky Strike Entertainment
Imagine an ideal job that combines bowling, arcade games, amazing parties, and delicious food. As a Restaurant / Entertainment Manager, you will bring this vision to life for guests at our centers. Your role is hands‑on and active: you’ll coordinate multiple team members, problem‑solve in real time, and ensure a consistently exceptional guest experience. When the General Manager is absent, you will lead the center, manage everything from entertainment to Food & Beverage to property maintenance, and maintain an unwavering commitment to guest satisfaction.
Responsibilities- Champion guest service, consistently delivering exceptional service, soliciting feedback, and actively addressing and resolving guest complaints.
- Continuously improve operational execution; schedule staffing levels to meet the center’s needs and maximize the guest experience.
- Execute marketing strategies to drive sales (leagues, open play bowling, etc.) and capitalize on all business opportunities.
- Develop and maintain relationships with league bowlers and officers; uphold league formats and perform administrative duties related to leagues.
- Recruit, hire, train, and schedule a talented team of hourly center staff.
- Lead the team with effective motivation; leverage individual strengths to ensure guest satisfaction and maximize productivity.
- Oversee the Food & Beverage program; maintain high quality standards, provide ongoing training, and foster a thriving sales culture.
- Maintain flexibility to work varying shifts, including weekends, holidays, and extended days as needed.
- 2+ years of management experience in kitchen, bar, restaurant, or food service operations.
- Bachelor’s degree.
- Ability to supervise center operations staff.
- Strong team player.
- Exceptional people developer.
- Customer service professional.
- Knowledge of POS register systems.
- Typical entertainment environment requiring walking, bending, standing for periods, and occasional lifting.
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location‑based entertainment platforms. With over 360 locations across North America, we offer experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling, and a growing media property with millions of fans worldwide.
BenefitsWe offer performance‑based incentives and a competitive total rewards package, including healthcare coverage and a broad range of other benefits. Incentives and benefit packages may vary depending on the position. More details are available at
Additional InformationSeniority level:
Mid‑Senior level
Employment type:
Full‑time
Job function:
Management and Manufacturing
Industry: Entertainment Providers
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