Bilingual Help Desk Analyst; Tier 1; Call Center
Listed on 2026-10-11
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IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Bilingual, Customer Service Rep, Technical Support
Padmore Global Connections LLC is seeking a bilingual Helpdesk Analyst to assist customers with tier one issues from our Conyers, GA location. You will handle high volumes of calls, log tickets, and escalate to second-tier support when needed.
Responsibilities include diagnosing hardware, software, and connectivity problems, opening vendor tickets, and maintaining a high level of customer service until ticket resolution. On-site role with strict adherence to SLA guidelines.
For the Bilingual Help Desk Analyst (Tier
1) - Call Center position at Padmore Global Connections LLC, we are reviewing applications now.
Learn more about the Bilingual Help Desk Analyst (Tier
1) - Call Center role in the description above.
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