Inventory Flow Manager

Description

Billy Reid began designing almost 20+ years ago, with the intention of creating clothes he would want to wear - pairing beautiful fabrics with impeccable construction. Founded with a deep sense of community and goodwill, the flagship store opened in Billy’s hometown of Florence, Alabama in 2005. Today, the ageless American brand maintains its commitment to thoughtfully crafted, timeless style for life’s most cherished experiences.

Whether you’re shopping in one of our 19 shops across the country or browsing our e-commerce site, we want you to feel welcomed. We appreciate warm, talented, collaborative people to help grow our brand.

• Creative + Collaborative
• Fun, yet fast-paced
• Belief in anything is possible
• Everyone Matters

The Inventory Flow Manager owns the flow of Billy Reid product and orders, from inbound receipts to delivery, across wholesale, e-commerce, and retail replenishment. The role keeps orders accurate, on time, and compliant, and is the day-to-day link between customers, the fulfillment partner, and internal teams.

Success is measured on inventory accuracy across systems, fill rate, on-time delivery and minimizing retailer chargebacks.

• Manage the inventory pipeline from production and inbound shipments through receipt at the fulfillment partner.
• Match incoming receipts to demand: open wholesale orders, store replenishment, and e-commerce.
• Release (drop) orders to the fulfillment partner in line with ship windows, priorities, and available inventory.
• Flag receipt delays and inventory gaps early, and recommend order, allocation, or ship-date changes.

• Receive and confirm wholesale purchase orders, including EDI orders from department store and specialty accounts.
• Manage ship windows, cancel dates, and order changes; communicate risks to accounts and sales early.
• Ensure compliance with retailer routing guides, labeling, ASN, and invoicing requirements.
• Track and dispute chargebacks, and fix the root causes to prevent repeats.

• Monitor order flow from the e-commerce platform to fulfillment; resolve stuck, held, or failed orders daily.
• Coordinate store replenishment and inter-store transfers with retail and planning.
• Support customer service on order status, split shipments, backorders, and exceptions.

• Serve as the main contact with the third-party fulfillment partner on order release, priorities, and shipping cutoffs.
• Allocate available inventory across channels according to business priorities.
• Own inventory accuracy: reconcile on-hand quantities between the ERP, e-commerce platform, and the fulfillment partner's WMS; lead cycle-count reviews and resolve variances.
• Monitor short-ships, cancellations, and backorders; drive corrective action with the fulfillment partner.
• Coordinate returns with the returns platform and fulfillment partner so credits and restocks are timely and accurate.
• Manage store packaging supply requests and fulfillment, support fulfillment partner with monitoring supply inventory levels and initiate reorders.

• Keep order, shipment, and inventory data in sync across the ERP, e-commerce platform, and WMS; reconcile discrepancies.
• Produce weekly reporting on open orders, fill rate, on-time shipment, chargebacks, and returns.
• Recommend and document process improvements and standard operating procedures.

This role will be based at our new Distribution Center in Conyers, Georgia.

Here at Billy Reid we believe a diverse workplace fosters creativity, is critical to the success of our company, and benefits our communities. We seek to recruit, hire, and promote based on the candidate or employee’s qualifications…