Account Development Specialist

Account Development Specialist – AMBA

Inside Sales Account Development Specialist (W2) – Full-Time, Monday through Friday

This is a primarily inbound inside sales role supporting members and prospective members of large public employee and retiree associations. The Account Development Specialist team handles a high volume of inbound calls focused on education, service, and sales of Dental, Vision, and membership products. While inbound calls are the primary responsibility, outbound follow-up and outreach may be required during periods of lower inbound volume.

This role is best suited for candidates who enjoy interacting with members over the phone, working in a structured environment, and balancing service with sales.

• Handle approximately 50 to 60 inbound calls per day from members and prospective members.
• Educate callers on Dental, Vision, and association membership products and complete enrollments.
• Provide support and answers to questions related to existing policies and membership benefits.
• Make outbound calls to prospective members during periods of lower inbound call volume.
• Serve as a knowledgeable and professional advocate for AMBA’s association partners.
• Accurately document all member interactions and sales activity in designated systems within required time frames.
• Deliver a consistent, high-quality member experience on every call.

• Enjoy speaking with members and prospects by phone throughout the day.
• Have experience in a call center, customer service, or inside sales environment.
• Are comfortable balancing service conversations with sales opportunities.
• Can work within established processes while being accountable for individual results.
• Value consistency, structure, and teamwork.

• Prefer minimal phone interaction.
• Are seeking a field sales or commission-only role.
• Are uncomfortable managing high inbound call volume.
• Need a highly flexible or unstructured workday.

• One year of call center experience preferred.
• One or more years of sales experience preferred.
• Strong verbal, written, and interpersonal communication skills.
• Problem‑solving ability and attention to detail.
• Comfort navigating multiple systems and accurately documenting call activity.
• Ability to work collaboratively while being driven by individual performance.
• Flexibility with scheduling and work hours.
• Health insurance license preferred but not required.
• Bilingual Spanish skills preferred but not required.

• Hourly pay of $17 plus monthly performance bonuses.
• Medical, dental, and vision benefits.
• Paid time off and paid holidays.
• Stable full‑time schedule, Monday through Friday.
• Opportunities for growth within an established inside sales organization.

If you are comfortable in a phone‑based environment, enjoy helping members understand their benefit options, and are looking for a stable inside sales role with growth potential, we invite you to apply today.

AMBA is proud to be an Equal Opportunity Employer.