Patient Services Coordinator

Overview

Full‑time, Monday‑Friday 8AM‑5PM. We are a leading home‑health provider seeking a Patient Services Coordinator in Cookeville, TN.

• Pay $19–$23 per hour
• Full benefits package – PPO/HSA medical plans, paid time off, HSA healthcare benefits, wellness rewards, counseling through Employee Assistance Program, 401(k) match, family support, vehicle fleet program and mileage reimbursement.
• Additional benefits vary by shift and eligibility (must be enrolled in an Amedisys medical plan).
• Opportunity for advancement and meaningful impact on patients and families.

• Ensure patient assessment visits are scheduled and performed timely.
• Assign and schedule clinicians efficiently to maximize capacity and match skill with required care.
• Collaborate with field clinicians to complete patient visits as ordered within the care center.
• Manage calls from patients and staff regarding scheduling.
• Refer clinical and performance issues to the clinical manager.
• Monitor hospitalized patients and communicate follow‑up as needed.
• Support the clinical manager by communicating with patients, clinicians, referral sources, business development team and office personnel.
• Run applicable reports and respond to workflow taking appropriate action.
• Assist with internal or external patient transfer between care centers and hospice services.
• Maintain supply closet with routine supplies, ensuring expiration dates and packaging, and liaise with field for supply needs.
• Perform other duties as assigned.

• High school diploma or GED equivalent.

• One year of scheduling experience in a healthcare environment.
• One year of administrative experience in a healthcare environment.

Our compensation reflects the cost of labor across several U.S. geographic markets and may vary depending on location, job‑related knowledge, skills, and experience.

Amedisys is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic.

• Entry level

• Full‑time

• Health Care Provider

• Hospitals and Health Care