Customer Solutions Specialist

Twin Lakes is seeking a Sales-driven, Customer-focused, and enthusiastic Customer Solutions Specialist to deliver an exceptional sales experience to our customers.

As a key member of the Sales and Marketing team, you will serve as a primary point of contact, promoting and selling a suite of Twin Lakes products and services through door-to-door outreach and community engagement. Success in this role requires strong communication skills, the ability to learn and adapt to evolving product offerings and technologies, initiative to engage potential customers, and a consistent commitment to representing Twin Lakes with integrity and professionalism.

• Conduct door-to-door sales, promoting Twin Lakes products and services
• Educate customers on product offerings, features, pricing, and promotions
• Serve as a brand ambassador at community events and customer-focused activities
• Assist customers with new service requests and provide comprehensive solutions and support throughout the sales process
• Collaborate with internal teams to deliver a seamless, customer-focused experience
• Maintain detailed sales records and accurately process all required documentation
• Meet or exceed monthly sales and customer satisfaction goals

The successful candidate will possess a solid understanding of sales processes and demonstrate the ability to provide effective solutions to customer needs. Candidates must also be team players, committed to excellence, integrity, and results, with a passion for customer service and the drive to thrive in a dynamic, fast-paced sales environment.

High School diploma or equivalent. Preferred qualifications include 1+ year of outside sales or customer service experience (especially in telecommunications or technology) and familiarity with Salesforce or other Customer Relationship Management (CRM) software.

Based in Cookeville, TN, covering the Twin Lakes service territory.

Salary range: $41,500 - $42,500.

Location:

Cookeville, TN.

• Medical and dental insurance
• Matching 401k contributions
• Commission
• Paid Time Off
• Group life insurance
• Disability

• Entry level

• Full-time

• Consulting, Information Technology, and Sales

• Hospitals and Health Care