Customer Service Administrator

Honeycomb is pleased to partner with our client, a leading organisation within its sector, to recruit a Customer Service Administrator for their team based in Cookstown. This is an excellent opportunity to become part of a well-established company that continues to grow within a dynamic and engaging industry.

• Acting as a primary contact for customers, handling order processing, supporting quote preparation, and updating clients on delivery timelines.
• Managing internal systems by keeping customer accounts accurate, organising documentation, and ensuring precise data entry.
• Serving as a central liaison between departments such as sales and dispatch to support smooth daily operations.
• Responding to customer enquiries regarding orders and offering detailed product and service information.
• Demonstrating strong attention to detail and the ability to perform effectively in a busy, fast‑moving environment.

The ideal candidate will have previous experience in a similar role or a solid background in customer service. Highly organised, comfortable working in a fast paced environment, and confident in coordinating tasks efficiently, with strong communication skills.

The package on offer includes a competitive salary of £26,000-£28,000, along with a bonus scheme. The role operates Monday to Friday during standard working hours, with on‑site parking provided.

If you require any reasonable adjustments during the recruitment process due to a disability, please get in touch to discuss your needs. Honeycomb is dedicated to ensuring equal opportunities for all applicants.