Customer Service Administrator

Due to an increase in orders, our online Retailer is seeking a Customer Service Administrator to join their team. Responsibilities:
Assist with the administration of processing of sales calls that come in as well as online queries. Ensure that all customer enquiries are handled in a professional manner and used as a sales opportunity. Ensure that customers accounts are prepared and maintained and that payments are dealt with according to companys cash handling procedures. Arrange deliveries / appointments with customers by telephone or on person.

Contact suppliers and check expected arrival dates of goods to the premise. Update website with new products and prices.

Person Specification:

IT proficent Customer driven with the ability to communicate at all levels. Motivated, with keen attention to detail. Benefits:
Competitive salary. Westfield Health Benefits. Generous staff discount. Pension scheme. Weekly pay. Hours of work:
Monday
-Friday 9.30am-5.30pm (day off during the week and Saturday: 10am-4pm There will be some flexibility with the start times

Skills:

sales administration customer service processing orders Benefits:
Medical Aid / Health Care Company pension Staff Discounts