General Manager

General Manager

Location: Cookstown, Co. Tyrone

Eligibility: Applicants must have full working rights in Northern Ireland

Hours: Monday to Friday

Reporting to: Regional Director North

Department: Hospitality

Elis is a global leader in circular textile, hygiene, and facility services, operating across 31 countries worldwide. We partner with thousands of organisations across hospitality, healthcare, workwear, and facility sectors delivering smart, sustainable solutions that reduce environmental impact and free our clients to focus on what they do best.

This is not just another leadership role it’s an opportunity to take the helm of a dynamic operation and truly make your mark. We are looking for an exceptional General Manager to lead both operational and commercial performance at our Cookstown facility. With a strong focus on service excellence across healthcare, hospitality, Cleanroom, ICs, and Pest Control sectors, you’ll be at the centre of driving innovation, efficiency, and growth.

If you thrive in fast-paced environments and love turning strategy into action, this is your stage. You’ll inspire teams, elevate performance, and build a culture where safety, respect, and continuous improvement are second nature.

• A forward-thinking, purpose-driven workplace where your impact truly matters
• Real opportunities for career growth, development, and progression
• The chance to lead within a company deeply committed to sustainability and innovation
• A collaborative environment where ideas are valued and success is shared

We are seeking an experienced and commercially focused General Manager to lead our Cookstown operation. This role is responsible for overseeing the day-to-day running of the business, driving operational excellence, and delivering strong commercial performance across all functions. The successful candidate will provide strategic leadership across Production, Operations, Distribution, Customer Service, Engineering, and Health & Safety while ensuring high standards of service delivery, operational efficiency, and team performance.

This is an excellent opportunity for a motivated leader with strong business acumen, proven people management capability, and experience managing large-scale operational environments.

• Ensure full compliance with Group and site HR, Health & Safety, and legislative requirements.
• Develop and implement business strategies to achieve company goals and operational targets.
• Lead continuous improvement initiatives across operational and occupational safety.
• Ensure timely investigation of all accidents and incidents, implementing corrective actions where required.
• Drive operational efficiencies, streamline workflows, and reduce operating costs through best practice implementation.
• Lead Production, Operations, Distribution, and Customer Service teams to achieve all KPI targets.
• Develop and manage annual budgets, forecasts, and resource plans aligned with business objectives.
• Monitor financial performance, analyse variances, and implement improvement plans where necessary.
• Implement effective performance management, appraisals, and employee development programmes.
• Maintain a strong customer and commercial focus, supporting growth within existing accounts while identifying new business opportunities.
• Lead recruitment, training, and development initiatives to ensure high-performing and motivated teams.
• Promote a culture of innovation, continuous improvement, and accountability across the site.
• Communicate strategic goals effectively throughout the wider business.
• Support sustainability initiatives and contribute to reducing environmental impact.
• Ensure optimum use of resources to meet both current and future business demands.
• Maintain safe systems of work for all employees and contractors in line with statutory Health & Safety requirements.

• Degree-level qualification in Business Administration, Engineering, Operations Management, or a related discipline preferred.
• Proven experience managing plant operations within a B2B environment.
• Strong technical and operational knowledge across Production, Engineering,…