Warehouse Operative

About the Role

TPS provides independent garages and bodyshops with high-quality Genuine Parts and products to service and repair Volkswagen Group vehicles. As part of the Volkswagen Group, TPS has a national network of centres with a 1,500‑strong workforce and a management team focused on creating an inclusive workplace that encourages learning and development.

In this role you will report to the Warehouse Manager and manage inbound and outbound parts stock, ensuring efficient control and excellent customer service.

• Perform quality checks on stock deliveries
• Identify and place inbound parts into the correct locations (stock items, customer orders, etc.)
• Pick customer orders quickly and accurately to make ready for dispatch
• Adhere to FIFO stock control management processes
• Maintain stock securely and in good condition
• Assist the Warehouse Manager with regular perpetual stock checks
• Ensure faster‑moving parts are located in a convenient location to improve picking efficiency
• Provide the highest levels of customer service by picking parts accurately and assembling for customer delivery runs
• Where applicable, ensure trade customers that visit the TPS Centre are dealt with efficiently and quickly
• Adhere to health and safety regulations at all times (particularly manual handling practices)
• Follow and comply with established business processes and guidelines (including warranty)
• Deal with exchange units appropriately and process returns swiftly, completing all required documentation accurately and promptly
• Utilise and update all systems effectively to carry out allotted tasks

• Experience in a parts or distribution operation involving inventory control, goods inwards and order picking
• Passionate about the automotive industry
• Proven experience of providing great customer service
• Demonstrate a positive can‑do attitude and an honest disposition
• Able to lift and carry heavy items
• Computer literate, able to use appropriate systems and software (e.g. Excel)
• Ability to work in a small team, and also using own initiative
• Ability to record information accurately and legibly
• A methodical approach with great attention to detail
• Good communication skills (verbal and written)

Entry level

Full-time

Management and Manufacturing

Warehousing and Storage