Manager, Partner Operations , Solve Studio

At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game‑changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.

We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.

The Manager, Partner Operations serves as the operational hub connecting Solve Studio, external agency partners and project teams. This role oversees agency partner governance, resource planning and work routing to ensure work is delivered through the most effective and efficient delivery model. By maintaining visibility across internal capacity, partner capabilities and business demand, this individual helps optimize delivery, improve utilization and ensure consistent execution across the marketing ecosystem.

The Manager, Partner Operations plays a critical role in determining how work is staffed and delivered, balancing business priorities, resource availability, agency capabilities and operational efficiency to support Solve Studio's business objectives. This role helps shape the future operating model of Solve Studio by creating a scalable approach to resource planning, agency engagement and delivery optimization.

• Build trusted working relationships with approved agency partners and serve as the primary operational contact.
• Monitor partner performance, utilization and effectiveness to inform future staffing and investment decisions.
• Support agency selection and engagement recommendations based on capability, performance, capacity, and business needs.
• Drive consistency in how external partners are onboarded, engaged, and evaluated across Solve Studio.
• Support the transition to a centrally managed network of approved agency partners.
• Establish and maintain agency onboarding, operating standards, governance tools, documentation and escalation paths.
• Maintain a centralized roster of partner capabilities, geographic coverage, rates, contract status, contacts and engagement requirements.
• Serve as the central operational contact for approved partners, routing commercial, contractual and compliance matters through Solve Studio leadership and Procurement.
• Coordinate agency business reviews and maintain consistent scorecards, reporting and performance‑improvement actions.
• Maintain visibility to agency assignments, utilization, scopes, purchase orders, spend and retainers in partnership with Operations, Finance and Procurement.
• Support retainer and partner network recommendations based on performance, demand, capability, and value.

• Maintain a holistic view of project demand, internal capacity, agency capacity and upcoming business needs.
• Recommend the optimal delivery model for incoming work, including internal staffing, agency engagement or blended teams.
• Match work to the appropriate resources based on capability, availability, complexity, continuity, and business priorities.
• Lead resource allocation discussions across active and upcoming work.
• Identify capacity risks, capability gaps and workload imbalances and proactively recommend solutions.
• Partner with Operations, Project Management and…