Phlebotomist Patient Services Representative - 1st Shift

Primary

Job Title:

Phlebotomist Patient Services Representative- 1st Shift

• Certified Phlebotomy Technician
• Medical Laboratory Assistant
• Clinical Specimen Technician
• Patient Care Collections Specialist

Coon Rapids, MN

Onsite

• Position Type:
  Contract
• Contract Duration:
  Approximately 2.5 months
• Start:
  As Soon As Possible
• Pay Rate: $25/hr
• Shift: 1st Shift: Monday – Friday, 9:00 AM – 5:30 PM (Central Time Zone)

The Phlebotomist Patient Services Representative II (PSR II) represents the face of the organization to patients visiting for diagnostic testing. This role is responsible for drawing quality blood samples, preparing specimens for laboratory testing, and providing a professional and compassionate experience for each patient. The PSR II upholds accuracy, confidentiality, and process excellence, ensuring compliance with all safety and procedural standards.

• Perform daily specimen collection and processing accurately and on time.
• Maintain a clean, safe, and professional environment.
• Follow all clinical and forensic specimen collection protocols.
• Verify patient identification and ensure proper labeling and documentation.
• Maintain required records and demonstrate attention to detail and accuracy.
• Communicate clearly with patients to ensure understanding and comfort.
• Exhibit organizational commitment and a positive image toward patients and colleagues.

• Minimum three (3) years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
• Experience in a Patient Service Center or clinical setting.
• Ability to multitask and work independently with minimal supervision.
• Strong customer service skills and patient interaction experience.

• Two or more years in a Patient Service Center environment.
• Data entry or experience using laboratory information systems.
• Customer service in healthcare, retail, or related service industries.

• Advanced phlebotomy skills with pediatric and geriatric patients.
• Strong communication and interpersonal skills.
• Ability to maintain accuracy under pressure.

• Time management and organizational efficiency.
• Reliable transportation and valid driver’s license for multi-site coverage.
• Flexibility to work overtime, weekends, or holidays if required.

• Leadership and process improvement mindset.
• Compliance with company dress code and safety policies.
• Ability to adapt to change while maintaining superior customer focus.

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

A leading provider of diagnostic information services that empowers healthier lives through data-driven insights and clinical excellence. Leveraging the world’s largest clinical laboratory database, the company provides actionable insights to improve patient outcomes and healthcare management globally.

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients include Fortune 500 organizations across biotechnology, life sciences, healthcare, financial services, utilities, and technology sectors in the U.S. and Canada.

25-27662