Inside Sales Executive

** We believe talent deserves a human touch. Your application will be read by an actual person who’s excited to discover the real you.
** At Verus, we are seeking an Inside Sales Executive (in other companies this person could hold the title of Inside Sales Executive – Account Development, Account Executive, Client Success Manager, or Customer Growth Manager), focused on expanding service utilization within existing accounts and driving upsell  this role, you will develop strong client relationships by conducting regular business reviews, providing consultative insights, and proactively identifying gaps where Verus services can deliver added value.

You’ll manage a defined book of business, working closely with service delivery teams to align client needs with our managed IT, cloud, and cybersecurity solutions, and also support the outside sales team in creating quotes, reconciling licensing, and handling other sales administrative tasks as needed. There will be an opportunity to grow your own book of business in this role.

To be successful in this role, you should have experience in inside sales or account management. It is preferred that you have familiarity or a background with IT, MSP, or SaaS-related products. You should be comfortable using CRM systems to track pipeline activity, manage renewals, and ensure all client engagements are well-documented. You must be tech-savvy, have strong communication skills, and be eager to learn complex product offerings.#

** General job duties include:
*** Build relationships with existing clients through regular check-ins
* Identify and close upsell/cross-sell opportunities
* Educate clients on new services and industry trends (e.g., compliance, AI, cybersecurity)
* Maintain accurate records of client interactions and pipeline in the HS CRM
* Collaborate with service delivery to ensure high customer satisfaction and renewal rates
* Track client health metrics and proactively prevent churn
* Support the outside salespeople in creating quotes, reconciling licensing, and other sales admin duties as needed
* Quote complicated IT product offerings with many SKUs
* Assist in proposal creation
** Preferred Skills &

Qualifications:

*** 2+ years of inside sales or account management experience, preferably in IT, MSP, or SaaS
* Familiarity with MSP offerings: firewalls, cloud services, remote monitoring, cybersecurity
* Strong communication and relationship-building skills
* CRM experience (Hub Spot, Connect Wise)
* Ability to multitask and pivot as needed
* Desire to grow into a full sales or sales admin role#
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* Physical Requirements:

** Ability to work primarily on-site in an office setting. Standard use of office equipment and computers. Some travel may be required for client meetings and networking events.
** Compensation:
** The compensation is expected to start at $60,000 base salary, plus commission and SPIF, with an OTE $85,000 or more. Our offer will be determined by multiple factors including candidate experience and expertise and may vary from the amount listed above.
** Benefits:
*** Health insurance
* PTO (Paid Time Off)
* Career development and training opportunities
* Team-based incentives and SPIFs (Sales Performance Incentive Funds)
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* Who We are:

** At New Charter, we’re building a caliber of business the IT industry hasn’t yet seen. We are serving small-to-medium sized businesses in 10+ industries across North America, and we deliver best-in-class technology solutions to propel our clients into the digital world.

At New Charter Technologies, we’re investing in our people – through growth and learning initiatives, employee benefits, company innovation, and more. We are constantly seeking a diverse candidate backgrounds and perspectives to amplify inclusive hiring practices for each job opening. Our partner companies have career paths for many different role types, whether you want to be deeply technical or whiteboarding with clients, and we are committed to developing fulfilling career paths for all contributors at New Charter Technologies.

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