Utility Clerk

Power Your Greatness! Pacifi Corp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability, inclusion & belonging.

Date: Oct 6, 2026

Location: COOS BAY, OR, US, 97420

Company: Pacifi Corp

Pacifi Corp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability, inclusion & belonging.

A Utility Clerk is an employee who represents the company while working in an office setting in a service center and also in the field performing meter reading duties and interacting with the public. The successful candidate will enter a two-year training program which may require overnight travel for up to a week at a time.

A Utility Clerk is also assigned connect/disconnect duties and, after completion of designated meter connect/disconnect and underground location training, may be assigned under the Company's cold service and delinquent account policies to connect and/or disconnect residential single phase self-contained meters, read meters, replace residential single phase self-contained meters, distribute collection notices, and performs other work as assigned.

The successful candidate will be responsible for a variety of office related and field tasks to support day-to-day operations at an electric utility. Some essential duties include customer communication, project tracking, data base entry and payroll processing. Other duties may include:

• Manage emails, letters, packages, phones calls and other forms of correspondence.
• Process paperwork for internal or external use across various work groups.
• Organize and maintain project data to assist management with reporting requirements.
• Assist other service coordinators as needed to meet team objectives and deliverables.
• Extended work shifts during emergency operations.

• High School or GED equivalent.
• Two years customer service experience.
• Proficient with Microsoft office suite.
• Must be detail oriented with a demonstrated ability to multi-task.
• Successful in passing clerical aptitude test as well as a typing test at 30 WPM.
• Ability to clearly communicate in person, in writing and over the phone.

• Have three to five years of experience in a utility field operations environment.
• Have two or more years of experience as a group or administrative assistant.
• Previous experience with SAP software and the ability to quickly learn proprietary software systems.
• Excellent time management and organizational skills.
• Proficient and accurate use of 10 key.

At Pacifi Corp, we understand that living a healthy lifestyle isn’t just about your physical health — your mental, financial, and social wellbeing also play an important role. That’s why we offer a wide range of benefits designed to help you live a more balanced lifestyle

• Medical, dental, and vision insurance
• 401k with match fixed contributions, including a Roth and saving option. For union employees, matching contributions vary by union. For nonunion, Pacifi Corp makes a fixed contribution equal to 4% of your eligible pay each year for new hires. In addition, Pacifi Corp matches 100% of the first 6% you contribute.
• Life insurance
• Additional voluntary benefits, including pet insurance
• Tuition Assistance
• Mass Transit Pass for employees in our Portland and Salt Lake City Offices.

• Generous Paid Time Off (PTO) - Time off varies by employee type (Union or Non-Union)
• Paid short-term disability leave and long-term disability insurance
• Paid Parental Leave
• Paid Bereavement Leave
• Employee Assistance Program supporting mental and emotional wellbeing

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