Director, Sterile Operations

About the Role

We are seeking a Director, Sterile Operations to lead our state-of-the-art 503A sterile compounding operation. This role requires an experienced operational leader to scale a new facility, drive daily operations, and deliver against productivity, quality, and capacity objectives. Reporting directly to the VP of Sterile Compounding, you will play a critical role in building a high-performing team and fostering a culture of excellence.

• Lead day-to-day operations in the compounding labs, ensuring alignment with production schedules and quality standards.
• Cultivate a strong culture of safety and compliance in accordance with FDA, OSHA, USP 797/800, and cGMP standards.
• Manage and mentor a cross-functional team of managers, leads, and pharmacy technicians across both hazardous and non-hazardous sterile compounding.
• Monitor and analyze KPIs to drive capacity planning, productivity improvements, and cost reductions.
• Identify root causes of production issues and implement corrective actions to maintain schedule adherence.
• Develop and standardize SOPs, policies, and best practices across the sterile compounding network.
• Partner with Engineering and Maintenance teams to identify opportunities for innovation and automation.
• Collaborate closely with Quality, Fulfillment, Logistics, and Production to align operational execution with business goals.
• Support multi-shift operations and workforce planning to optimize throughput and maintain a strong team culture.
• Produce timely operational reports and participate in OKR planning and performance tracking.
• Represent the company with integrity, professionalism, and a solutions-oriented mindset.
• Perform additional projects and duties as assigned by the VP of Sterile Compounding.

• Bachelor’s degree or equivalent professional experience required.
• 8–10 years of experience in pharmaceutical manufacturing or related operational environments.
• Minimum 2 years in a leadership/supervisory role, preferably in a sterile compounding or regulated manufacturing setting.
• Demonstrated experience managing complex technical teams and large-scale production environments.
• Strong command of Microsoft Office, Google Workspace, and digital productivity tools.
• Excellent verbal and written communication skills.
• Proven leadership skills with the ability to motivate and develop high-performing teams.
• Familiarity with lean manufacturing principles (e.g., Six Sigma, 5S) is preferred.
• Working knowledge of USP, USP, and/or cGMP.
• Able to lift up to 50 lbs and perform tasks requiring standing, bending, and lifting in a production environment.

Offering competitive benefits are a top priority for our company; we are extremely proud of the benefits we are able to offer to employees. Some of the benefits our team members are able to enjoy include:

• A dynamic, open & honest culture of collaborative co-workers where diverse perspectives are welcome & valued
• Competitive pay with equity compensation
• ESPP Plan
• Flexible PTO
• Holidays observances
• Quarterly Mental Health Days
• High-coverage medical, dental & vision (FSA & HSA plan options)
• Pet Insurance
• One Medical Membership
• Disability Benefits
• Employee Assistance Program
• Life and AD&D Benefits
• Fitness stipend
• Backup childcare
• Family forming resources

We are dedicated to building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.

Hims & Hers is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Hims & Hers considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.

We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you re excited about this role, we encourage you to apply—even if you re not sure if your background or experience is a perfect match.

Hims considers all qualified applicants for employment, including applicants with arrest or…