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Customer Success Associate
Job in
Coos Bay, Coos County, Oregon, 97458, USA
Listed on 2026-01-01
Listing for:
Invoice Cloud
Full Time
position Listed on 2026-01-01
Job specializations:
-
Business
Client Relationship Manager
Job Description & How to Apply Below
Employer Industry: Fintech (Electronic Bill Presentment and Payment)
Why consider this job opportunity- Base salary up to $75,000 USD
- Eligibility for annual bonuses or commissions
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on client relationships and satisfaction
- Flexible work arrangements with periodic travel to key accounts
- Build trusted relationships with mid‑market clients to drive retention and growth
- Understand key client health indicators and take proactive steps to minimize churn
- Develop a deep understanding of the employer’s solutions to discuss products and services with clients
- Create and execute an outreach cadence for effective communication with clients
- Implement programs that drive higher payment adoption and generate customer success qualified leads
- Strong relationship management experience with a proven track record of driving client retention and growth
- Experience with electronic billing products and services, such as payment processing, merchant services, or electronic payments
- Outstanding verbal, written, presentation, and interpersonal skills
- Excellent time management, organizational, and planning skills
- Self‑starter with a demonstrated ability to achieve results
- Familiarity with Salesforce and standard MS Office tools
- Proven experience in customer advocacy and engagement strategies
- Ability to share best practices and insights based on market knowledge
- Experience in a customer success role within the fintech industry
#Fintech #Customer Success #Retention #Career Growth #Electronic Payments #Client Relationships
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Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Position Requirements
10+ Years
work experience
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