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Client Success Lead
Job in
Coos Bay, Coos County, Oregon, 97458, USA
Listed on 2026-01-02
Listing for:
Affirm
Full Time
position Listed on 2026-01-02
Job specializations:
-
Business
Client Relationship Manager, Ecommerce
Job Description & How to Apply Below
Why consider this job opportunity
- Salary up to $140,000 per year for select locations
- Opportunity for career advancement and growth within the organization
- Remote work flexibility with the option to work from almost anywhere in the U.S.
- Comprehensive benefits package including 100% subsidized medical coverage for you and your dependents
- Generous stipends for technology, food, lifestyle needs, and family forming expenses
- Employee stock purchase plan allowing you to buy shares at a discount
- Deliver a proactive client management strategy to encourage growth and retention with merchant partners
- Identify upsell and cross-sell opportunities to enhance client value
- Provide prompt and effective support to address client needs and inquiries
- Conduct regular performance reviews and gather client feedback
- Collaborate with internal teams to resolve client issues and requests promptly
- Bachelor s degree with at least 4-6 years of account management experience, preferably in the financial technology industry
- Excellent written and verbal communication skills
- Strong interpersonal skills and ability to build rapport with clients and stakeholders
- Self-motivated, proactive, and able to work independently or as part of a team
- Proficiency in CRM software (e.g., Salesforce) and Microsoft Office suite
- Knowledge of marketing technologies and e-commerce
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