Senior Product Manager, Go

Superhuman Go is our proactive AI assistant. It understands the user's context, works across the tools where work already happens, and brings together specialized agents that can answer questions, create content, and take action.

We're hiring a Senior Product Manager to help define and build the future of Go. Depending on your strengths and the team's needs, you may focus on the core Go experience, including chat, orchestration, memory, rich interactions, and experiences across web, desktop, and mobile. Alternatively, you may focus on the platform that enables people and developers to create, connect, publish, and distribute agents.

This is a senior, hands-on role for someone excited by both AI product craft and complex systems. You'll work on product questions without established playbooks: how an AI assistant decides what to do, how it earns users' trust, how people create useful agents without becoming prompt engineers, and how shared capabilities can serve Superhuman's products and partner ecosystem.

Go sits at the center of Superhuman's product strategy. It combines the reach and proactive assistance pioneered by Grammarly with the context, applications, and extensibility of the broader Superhuman suite. Our goal is to build an AI assistant that works wherever people work and provides useful help at the moment it is needed.

In This Role, You Will:

• Own the strategy and roadmap for a major area of Superhuman Go, connecting a clear long-term direction to focused near-term priorities.
• Develop a deep understanding of how knowledge workers use AI, where existing assistants fall short, and which workflows Go can improve.
• Partner closely with engineering, design, research, data science, and go-to-market teams to take ambiguous problems from early exploration through launch and iteration.
• Define high-quality user journeys across capabilities such as chat, orchestration, memory, agents, connectors, file handling, background work, and cross-device experiences.
• Turn complex AI and platform capabilities into experiences that feel clear, trustworthy, and useful to everyday users and advanced builders.
• Establish clear measures of success, using qualitative and quantitative evidence to prioritize investments and assess product quality.
• Work across Superhuman Docs, Mail, Grammarly, and external partners to ensure Go's platform addresses real product needs and creates reusable value across the suite.
• Create clarity across interconnected teams by documenting decisions, communicating tradeoffs, and maintaining momentum when ownership or direction is unclear.

• You have 5+ years of product management experience, with a track record of owning complex products from discovery through launch and iteration.
• You have experience building AI-powered, consumer, prosumer, developer-platform, or technically sophisticated products.
• You demonstrate strong product judgment and can turn emerging technical capabilities into intuitive experiences that solve meaningful user problems.
• You are comfortable working closely with engineers on architecture, APIs, reliability, permissions, privacy, security, and other technical tradeoffs.
• You have experience shipping products or platforms that span multiple teams, user journeys, or surfaces.
• You are analytically rigorous and comfortable defining metrics, interpreting imperfect data, running experiments, and balancing evidence with product intuition.
• You communicate clearly in writing and conversation, particularly when the problem is ambiguous or requires difficult prioritization.
• You have demonstrated the ability to work independently and take cross-functional problems from initial insight to shipped product with limited oversight.

• AI Product Judgment:
  You understand both the potential and the limitations of current AI systems. You design for trust, evaluation, failure recovery, and appropriate user control.
• Product Craft:
  You care deeply about making complicated capabilities feel clear and intuitive. You notice where users become confused, lose trust, or fail to discover value, and you work through the details required to address those problems.
• Systems and Platform Thinking:
  You can design for an immediate customer experience while creating foundations that serve multiple products, teams, surfaces, and partners over time.
• Strategic Clarity:
  You can form a clear point of view from incomplete information, identify the most important question, and translate strategy into an…