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Customer Success Specialist
Job in
Coos Bay, Coos County, Oregon, 97458, USA
Listed on 2025-12-31
Listing for:
SecurityScorecard
Full Time
position Listed on 2025-12-31
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Employer Industry: Cybersecurity Ratings
Why consider this job opportunity- Salary up to $85,000 (base plus bonus)
- Opportunity for career advancement within a growing Customer Success organization
- Competitive benefits including stock options, health benefits, unlimited PTO, and parental leave
- Supportive and diverse work environment recognized as a "Best Workplace"
- Chance to shape the future of Customer Success at scale
- Bilingual fluency in Spanish and English required, enhancing communication with diverse clients
- Drive customer outcomes and value through various engagement strategies
- Own renewal outcomes for a large customer portfolio, including forecasting and contract negotiation
- Empower customers to become self-sufficient champions of the employer's platform
- Monitor customer health and lifecycle signals to trigger proactive interventions
- Design and execute scaled engagement programs to enhance product adoption and value
- Minimum of 1 year of experience in a Customer Success role with direct renewal ownership
- Strong commitment to customer success and advocacy
- Excellent communication skills, both written and verbal
- Self-motivated with the ability to navigate a dynamic work environment
- Experience with Salesforce, Gainsight, Google Suite, Zendesk, or Tableau is a plus
- Experience in Cybersecurity or Third-Party Risk Management (TPRM) is preferred
- Proven ability to balance competing priorities and make strategic decisions
#Cybersecurity #Customer Success #Career Opportunity #Competitive Pay #Diversity And Inclusion
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Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
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