Customer Care Specialist; Italian, French, English

Employer Industry: Logistics Technology

• Opportunity for career advancement within a successful and growing international company
• Supportive and collaborative work environment with friendly co-workers
• Diverse tasks involving customer interaction and problem-solving
• Engaging and fast recruitment process that values your abilities and motivation
• Chance to contribute to the digital transformation of the logistics industry

• Analyze and respond to customer inquiries about the usage of the Transporeon platform
• Assist customers with queries related to received invoices
• Perform administrative tasks including problem analysis, providing information to customers, and conducting training
• Engage in small translation tasks as needed
• Maintain a high level of organization and proactivity in daily responsibilities

• Proficient in Italian, English, and French with the ability to communicate effectively in both verbal and written forms
• 2 to 3 years of experience in Customer Service or Customer Care, preferably in software companies
• Fast technical comprehension and comfort with tools such as Jira, MS Office Suite, and Google tools
• High level of organizational skills and reliability
• Willingness to learn and adapt to new technologies

• Experience in software companies is highly appreciated
• Familiarity with logistics and digital transformation concepts

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