Customer Solutions Specialist

Employer Industry: Energy Solutions Why consider this job opportunity

• Salary up to $51,560
• Eligibility for annual incentive plans based on company performance, as well as team or individual incentives
• Comprehensive healthcare benefits including medical, dental, vision, and telehealth services
• Robust mental wellbeing support and paid family leave options
• Opportunities for career growth and development within a team-oriented environment
• Flexible work hours with a commitment to work-life balance

• Deliver exceptional customer experiences by building rapport with customers and addressing their business and personal needs
• Educate customers on IGS sustainability initiatives and the value of green energy
• Conduct consultative analyses to identify opportunities for up‑selling and cross‑selling
• Achieve customer experience, retention, and sales standards by offering tailored solutions
• Navigate systems to provide accurate and timely resolutions to customer inquiries

• High school diploma or equivalent
• Minimum of 2 years’ experience in a customer‑facing environment preferred
• Strong interpersonal, verbal, and written communication skills
• Ability to multitask effectively and adhere to a set schedule
• Basic knowledge of Windows, MS Office Suite, and Internet Explorer

• Experience in sales or customer service within the energy sector
• Proven ability to identify and overcome customer objections
• A genuine desire to grow and learn, with a positive attitude towards feedback

We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position.

Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.