Healthcare Customer Service Manager
Listed on 2026-10-29
-
Customer Service/HelpDesk
Client Relationship Management -
Management
Client Relationship Management
We are searching for collaborative, innovative people committed to a shared community vision for health to join our team. If you value being part of a team that makes a difference, please consider joining our team!
We are committed to offering:Competitive wages
- Paid Time Off (PTO), Sick leave, Health and life insurance, Flexible Spending- and Health Savings Account options, Tuition reimbursement, 401(k) and Roth retirement with generous employer match, and Profit-sharing
- Remote work options and Flexible scheduling
Every employee shares the responsibility for achieving the Quadruple Aim of health care reform: member engagement and satisfaction, improving quality of care, managing costs, and honoring diversity and equity
. By focusing on the people and communities we serve, we strive to ensure the dignity, privacy and confidentiality of members, their families, co-workers, and others. All duties are performed in compliance with organization’s policies and procedure, contractual obligations, and within federal and state laws and guideline including HIPAA, OSHA, and Waste Fraud and Abuse regulations.
Advanced Health, LLC team members are employed through Advanced Health and/or DOCS Management Services.
Check out our open positions!Position:Healthcare Customer Service Manager
Location: Coos Bay, OR
Job :320-DOCS.CS.05
# of Openings:1
We are currently hiring a Healthcare Customer Service Manager
! If you are a great communicator, compassionate, enjoy a fast-paced work environment, and value being part of a team that makes a difference, you may be the right person for the position!
Classification:EXEMPT |
Status &
Schedule:
FULL-TIME, MONDAY – FRIDAY, 8AM – 5PM
Location: ONSITE, this position reports to the Coos Bay Office location
Salary:$2,446.15 - $3,669.23/BI-WEEKLY
Department: MEMBER SERVICES |
Reports to: DIRECTOR OF MEMBER SERVICES |
Supervision Exercised: OVERSIGHT OF MEMBER SERVICES STAFF
Job Purpose:
Customer Service Manager
The Customer Service Manager leads the daily operations of the Customer Service team, ensuring timely, accurate and respectful service to members and other customers. This position oversees staff performance and development, promotes compliance with organizational policies and applicable requirements and works across departments to address service needs. The manager uses member feedback and performance results to improve processes and service quality while aligning department operations with the organization’s mission and strategic goals.
Qualifications, Education, & Experience
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