Customer Product Engineering Director

Req  Location

Req

Region:
Americas

Country: USA

State/Province:
New Hampshire

City:
Remote Employee US

Job Title:

Principal, Manufacturing Equipment & Process Engineering

Functional Area:

Engineering (ENG)

Career Stream:
Engineering (ENG)

Role:
Director (PRI)

Job Code: PRI-ENG-MFG

Job Band: 12

Direct/Indirect Indicator:
Indirect

As our customers look for opportunity in a world of rapid change and technology disruption, they trust Celestica to deliver the most advanced design, engineering and manufacturing expertise for their highly sophisticated and complex electronics and related products. At Celestica, you have the opportunity to shape your career among an inclusive, diverse group of experienced employees and talented newcomers working around the globe.

As a leader at Celestica, you will have the exciting opportunity to help drive the growth and shape the future of the collaborative, high performance, growth oriented business unit, (CCS/SP) Connectivity and Cloud Solutions Service Provider segment. Your responsibilities will include supporting, developing, and helping manage high impact programs through your knowledge of Networking & Compute infrastructure, architecture, products, manufacturing and services as it relates to the Hyperscale datacenter customer and business ecosystem.

The Customer Product (Vertical) Engineering Director is a senior technical and strategic leadership role assigned to a specific Global Business Unit (GBU) within a major hyperscaler account. The Director is the primary focal point for achieving and maintaining Global Product Manufacturing Process Alignment, managing complex projects, and driving strategic technical engagement to support over $5B in annual revenue.

Performs tasks such as, but not limited to, the following:

• Regularly interacts with Customer and Internal Sr Management at the assigned customer business unit, and various engineering teams at the different manufacturing sites. Interactions will involve customer presentations, collaboration, or influencing & persuading other senior level managers.
• Establishes long term technical strategic senior level technical relationships with customers.
• Alignment on Process, Quality, Test, FA Operation across multiple manufacturing sites within a customer account.
• Participates with other senior managers in Celestica to establish strategic technical, and equipment capacity and capability plans & objectives at the assigned account.
• Lead and Coordinate with internal and customer technical teams to organize the annual technical roadshow, which is a key metric to Customer Scorecard, and Demonstration of Celestica Technical Capability and Roadmap alignment with Customer.
• Supports NPI Director and Technical Program Director/Manager of major product launch or site/product transfer activities with sites, HPS, GCBU, and the customer (phase gate reviews, ramp readiness, resource readiness, etc.) Simulates the customer’s point of view in activities.
• May require developing strategies, policies, practices, methods, programs or techniques & utilizing them to analyze & interpret difficult problems or situations &/or establishing new strategic direction that is customer or site specific.
• Identifies technical influencers and key decision makers within the account establishing and maintaining close relationships with these stakeholders.
• Remove all technical hurdles required to successfully close opportunities, and product manufacturing operation.
• Collaborates with colleagues (executive, leadership and peers) to help develop new products with new services for customers.
• Helps manage customer technical perceptions and the overall customer relationship process.
• Ability to help in the response to functional and technical elements of RFIs/RFPs from the customer.
• Able to convey customer requirements to Product Management and Technology teams.
• Works with the HPS and the site teams to plan & monitor technical activities to ensure that project deliverables meet requirements & that projects/programs are on schedule.
• Projects/programs include:
  New product development support, manufacturing readiness reviews & contract execution.…