Manager - Accounts Receivable & Collections

Employer Industry: Professional Services

• Opportunity for career advancement and growth within the organization
• Flexible work schedules to promote work-life balance
• Comprehensive Total Rewards program with competitive compensation and benefits
• Supportive culture of inclusion and respect, fostering diverse perspectives
• Ongoing training and mentorship to support professional growth

• Own and drive the firm’s collections strategy, ensuring timely resolution of outstanding invoices
• Actively manage A/R aging, prioritizing collection efforts on high-dollar and high-risk accounts
• Maintain regular client contact to confirm invoice receipt and secure payment commitments
• Partner closely with internal teams to resolve billing disputes and unblock delayed payments
• Produce regular reporting on A/R aging, DSO trends, and collections performance for leadership

• Bachelor’s degree in Finance, Accounting, Business, or a related field
• 5+ years of experience in accounts receivable and collections, preferably within a professional services environment
• Demonstrated experience managing sensitive client communications related to payment and billing issues
• Strong understanding of A/R aging, collections workflows, and escalation processes
• Excellent written and verbal communication skills, with the ability to engage effectively with senior stakeholders

• Experience with collections platforms such as High Radius, Billtrust, Tesorio, or similar tools
• Experience partnering with legal teams or outside collections counsel
• Familiarity with professional services billing models (time & materials, retainers, fixed fee)
• Experience with ERP systems such as Workday, Net Suite, Sage Intacct, or similar

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