Senior Receivables Support Specialist

Why consider this job opportunity

• Salary up to $26.00 per hour
• Eligible for quarterly or annual bonuses based on role and applicable plan
• Comprehensive benefits package including health, dental, and vision insurances, retirement savings plan, paid time off, and tuition reimbursement
• Opportunity for professional development and growth within the organization
• Supportive work environment that values process improvement and innovation
• Engage in exciting initiatives involving AI and automation technologies

• Facilitate the setup and maintenance of customer accounts for various payment methods, ensuring accurate processing of payment authorizations
• Process and document A/R adjustments, ensuring proper approvals and adherence to policies
• Analyze account history to manage customer situations, make decisions regarding payment options, and mitigate financial risk
• Respond to customer inquiries related to payment methods and adjustments, escalating complex issues as needed
• Collaborate with internal teams to ensure seamless A/R processes and contribute to improved workflows

• Associate's degree or above in Accounting or Business Related Field preferred with at least 1 year of relevant experience
• Strong understanding of the Fair Debt Collection Practices Act (FDCPA)
• Excellent analytical and problem‑solving skills
• Intermediate computer software literacy
• Detail‑oriented with strong organizational and time management abilities

• Experience with process improvement initiatives and methodologies
• Demonstrated ability to leverage analytical skills to guide decisions that mitigate risk
• Initiative, curiosity, and eagerness to learn in a dynamic environment
• Commitment to ongoing professional development, including industry practices and regulatory changes

#Financial Services #Accounts Receivable #Career Opportunity #Competitive Pay #Process Improvement

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