Regional Human Resource Manager

Overview

At Towne Park, it’s more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else’s day and make an impact.

Towne Park is a place where you can make a difference and create smiles every day. For important notices applicable to you, see notices. For more information about our privacy policy, please see policy information.

The Human Resource Manager oversees the human resources function for a designated area of the company’s field operations. Responsibilities include training, management coaching/development, employee relations, staffing and HR compliance.

Job Details

Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location. The annual base pay range for this position is $90,000.00 - $.

Additional Compensation: Employees may be eligible to receive annual incentive bonuses depending on their job classification and the policy guidelines.

Benefits: Employees are eligible to enroll in medical, dental, and vision insurance, accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are provided company-paid basic life and AD&D insurance as well as short-term and long-term disability. Employees are also able to enroll in the company’s 401k retirement savings plan.

Paid Time Off: Employees accrue 0.0654 hours of PTO per hour worked up to a maximum of 136 hours per calendar year. Employees receive 6 paid holidays throughout the calendar year and employees accrue up to a maximum of 4 paid floating holidays per calendar year. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.

Benefits are subject to change and may be subject to a specific plan or program terms.

Reasonable accommodations may be made to enable individuals with disabilities to perform all functions.

• The HR Manager partners with HR and Regional Operations leadership teams bringing insight, an objective perspective and expertise to talent issues affecting the business. The HR Manager will play an integral role in enabling a positive associate experience by owning and continuously improving both the operational and strategic people practices. The position supports the business and leadership team with organizational policies, employee-relations issues, and compliance with federal, state, and local laws.
• Establishes a positive labor/employee relations environment by advising managers and associates on human resources policies and procedures, identifying and resolving problems, or recommending solutions.
• Manages escalations for progressive discipline and ensures managers are properly trained on progressive discipline. Manages compliance with HR policies, Standard Operating Procedures, escalations and approvals.
• Completes all required and necessary documents and reports accurately and timely.
• Collaborates and networks with colleagues to identify and capitalize on best practices in designated markets. Develops relationships with clients and their Human Resources departments. Establishes market presence to build relationships with the District Managers and Account Managers. Creates and shares talent best practices with leaders across the organization, to ensure proactive development and retention of top performers.
• Ensures follow through on all associate concerns/complaints/grievances. Works closely with the HR Sr Director, Legal, Compliance leader and others to conduct timely and compliant internal investigations in response to associate…