HPC Technical Account Manager
Job in
Coos Bay, Coos County, Oregon, 97458, USA
Listed on 2025-12-25
Listing for:
NVIDIA
Full Time
position Listed on 2025-12-25
Job specializations:
-
IT/Tech
Technical Support, Cloud Computing, Systems Engineer, IT Support
Job Description & How to Apply Below
Why consider this job opportunity
- Salary up to $304,750
- Opportunity for equity and comprehensive benefits package
- Engage with cutting‑edge technologies in AI and HPC server solutions
- Work with a diverse team in a supportive environment
- Chance to make a significant impact on customer satisfaction and product implementation
- Resolve sophisticated technical issues for enterprise customers during installation and operation of products
- Provide in‑depth customer support and debugging for hardware and software products
- Collaborate with engineering, marketing, and support teams to enhance customer experience
- Develop and document best practices for internal teams regarding support processes
- Utilize the latest hardware and software technologies, including ML frameworks and tools
- 8+ years of experience in customer support and debugging for hardware and software products
- Profound knowledge of Linux and Networking (LFCS / RHCSA)
- Bachelor’s degree or equivalent experience
- Expertise in data center virtualization concepts (VMWARE, Docker, Kubernetes)
- Exceptional interpersonal and communication skills
- Experience troubleshooting and solving problems in large‑scale HPC network environments
- Background as a developer or support escalation team member for large enterprise customers
- Proficiency in scripting languages such as Python, bash, Ansible, yaml, etc.
- Experience developing or debugging AI and data analytics software
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