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RCM Support Representative
Job in
Coos Bay, Coos County, Oregon, 97458, USA
Listed on 2025-12-31
Listing for:
ResMed
Full Time
position Listed on 2025-12-31
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Why consider this job opportunity:
- Salary up to $25.46
- Comprehensive benefits package including medical, vision, dental, and life insurance
- Flexible work arrangements that support work-life balance
- Opportunity for career advancement and growth within the organization
- 15 days of Paid Time Off (PTO) in the first year, plus paid holidays and caregiver leave
- Collaborative and innovative work culture focused on employee development
- Manage all email communication and Salesforce cases created by customers and RCM Operations teams
- Collaborate with various departments to resolve process gaps and enhance service performance
- Assist customers and RCM Operations with end-of-month processes for timely closure of customer GL periods
- Review case trends to identify areas for improvement and escalate issues as necessary
- Share knowledge and information effectively to ensure quick resolution of service issues
- Minimum of 2 years of related experience
- Proficient in using Microsoft Office programs and Salesforce
- Strong problem-solving skills and attention to detail for troubleshooting issues
- Excellent oral, written, and persuasive communication skills
- Self-starter with a results-driven and highly motivated attitude
- Experience with Brightree Software and/or DME Billing
- Familiarity with Microsoft Teams and Share Point
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