Epic Hb​/Hb Claims Solutions Analyst- Maintenance

Employer Industry: Healthcare Innovation

• Generous compensation package with comprehensive benefits
• Opportunity for career advancement and professional growth within the organization
• Work remotely from anywhere in the U.S.
• Supportive and collaborative work environment focused on employee well-being
• Chance to contribute to improving health outcomes for rural and underserved communities

• Develop, document, and deploy solution functionality by building, testing, and maintaining features according to specifications
• Troubleshoot, diagnose, and resolve complex technical issues to ensure optimal system performance and end-user satisfaction
• Collaborate with various departments to support project implementations and member maintenance issues
• Drive documentation and knowledge sharing to improve processes and align cross-functional teams
• Engage in skill development and competency growth in technical design and system enhancements

• Strong technical expertise with a focus on problem-solving capabilities
• Proven experience in troubleshooting and resolving complex technical issues
• Ability to collaborate effectively with both technical and non-technical stakeholders
• Experience in documenting technical processes and solutions
• Commitment to continuous learning and skill development in technology

• Familiarity with Epic systems or similar healthcare technology platforms
• Experience working in a nonprofit or healthcare-focused organization
• Knowledge of project management methodologies

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