Care Operations Technical Specialist

Employer Industry: Virtual Healthcare Services

• Competitive salary
• Comprehensive medical, dental, vision, life, and disability benefits
• 401k match
• Monthly phone and Wi‑Fi stipend for employees, annual ergonomic stipend
• Generous vacation policy, paid holidays, and company‑wide recharge days
• Equal paid parental leave for birthing and non‑birthing parents

• Identify inefficiencies across care team operations, systems, and platforms, and collaborate to design new workflows for improved scalability
• Gather and translate stakeholder needs into technical solutions
• Scope, design, and build internal tooling, scripts, and workflow automations for operational teams
• Build data dashboards and perform data analyses to guide decision‑making for various teams and projects
• Support multiple high‑priority projects while managing dynamic workloads in a fast‑paced environment

• 3+ years of work experience in coding and analytics for operational workflows
• Experience building automations or scripting solutions using Python or similar programming languages
• Strong SQL and relational database experience
• Effective problem solver and systems thinker with an eye toward solution development
• Solid communication and organization skills, with the ability to synthesize and disseminate information quickly

• Experience in healthcare or adjacent industries
• Understanding of principles of lean operations

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