SecOps Engineer - Identity Operations Tech Lead

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first.

We’re looking for people who are determined to make life better for people around the world.

Are you eager to make a significant impact in the cybersecurity field? We are seeking a Technical Lead role to infuse our team with innovative ideas and daring solutions. In this position, you will play a crucial role in delivering how our organization ensures secure, appropriate, and timely access to enterprise resources, while also supporting the capabilities that help us achieve and sustain our Identity and Access Management strategy.

What You'll Be Doing

The Sec Ops Engineer – Identity Operations Tech Lead role of Identity and Access Management (IAM) is a technical leadership role responsible for the delivery and support for the company's 24/7 identity platforms and services.

This role plays a critical part in ensuring the secure and efficient support of identity and access services within our organization. The responsibilities will encompass day-to-day operations, incident management, change management, and problem resolution related to IAM focusing on Authentication services. This role will also collaborate with cross-functional teams to maintain compliance, address risks, and enhance our IAM program.

• Recruit, hire, and develop a high-performing identity operation engineer.
• Provide coaching, career development, performance management, and professional growth opportunities.
• Foster a culture focused on innovation, continuous learning, and operational discipline.
• Cultivate a diverse and inclusive team fostering different perspectives and backgrounds.
• Keep abreast of the latest developments in IAM technologies, security threats, and regulatory changes.
• Drive the adoption of innovative and creative solutions to address complex, global IAM problems.
• Serve as technical lead and an escalation point for team members.

• Provide technical leadership in the execution and processes for escalations, incident management, change management, problem resolution, and continuous improvement that enable the support of 24/7 services.
• Continuously monitor IAM systems performance and health to ensure optimal operation.
• Respond promptly to system alerts and incidents, troubleshoot issues, and implement solutions to restore services as quickly as possible.
• Manage and maintain all components of IAM systems.
• Analyze system performance metrics and make recommendations for improvements.
• Maintain detailed documentation of system configurations, procedures, and incident reports.
• Work closely with other IT teams, developers, and stakeholders to ensure seamless operation of services.

Your

Basic Qualifications:

• Bachelor's degree in Computer Science, Engineering, or related technical field.
• 5+ years of proven experience in supporting, delivering, and securing Identity and Access Management services.
• 5+ years of technical experience with Entra /or Active Directory.
• 5+ years of experience with authentication and authorization technologies and federated identity standards and protocols.

Additional Preferences:

• Experience in privileged access management, including Cyber Ark.
• Experience with encryption, secrets management, internal certificate authority, public certificate provisioning, enabling certificate management, and/or digital signatures.
• Experience with Microsoft Identity Manager.
• Experience with IT service management (ITIL).
• Effective collaboration with other technical counterparts, Leaders, and Stakeholders, to deliver and support IAM solutions.
• Ability to work with a distributed and virtual team.
• Critical thinking, analytical skills, and thought leadership.
• Excellent communication and presentation skills, and ability to adapt messaging for diverse audiences.
• An…