Customer Integration Consultant

Why consider this job opportunity:

• Salary up to $156,750
• Annual incentive bonus plan
• Comprehensive benefits package including medical, dental, vision, and a 401(k) plan with matching contributions
• Generous paid time off, including 11 holidays, 2 wellness days, and 8 volunteer hours annually, with increases based on tenure
• Opportunities for career growth and advancement in a supportive work environment
• Paid parental leave and adoption/surrogacy assistance

• Lead complex data integration implementations, including configuration, testing, and coordination with internal and external partners
• Serve as a business consultant to internal teams, policyholders, and brokers, educating and advocating for data integration capabilities (APIs, SSO, EDI)
• Manage and resolve high-complexity integration issues, providing root cause analysis and subject matter expertise
• Conduct process gap analyses and partner with leadership to define priorities and execute the data integration roadmap
• Represent the organization in customer presentations, finalist meetings, and vendor partnerships while providing informal leadership and mentoring

• Bachelor’s degree in business or a related field
• 7+ years of progressively responsible experience in systems administration, group insurance benefits, and customer‑facing project management within the health benefits industry
• Experience with API configuration using Adeptia or similar graphical user interface tools
• Intermediate proficiency with Microsoft Excel and database querying tools such as SQL Server or TOAD
• Enrollment or absence case configuration experience with Workday, Selerix, ADP, Plan Source, or other benefits administration systems

• Understanding of basic database concepts and customer‑facing project management
• Experience with JScript or Java Script

#Insurance #Financial Services #Data Integration #Career Opportunity #Employee Benefits

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