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Senior Technical Support Engineer, MI

Job in Coos Bay, Coos County, Oregon, 97458, USA
Listing for: FUJIFILM
Full Time position
Listed on 2026-01-09
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Senior Technical Support Engineer, MI - I

Employer Industry: Healthcare Technology

Why consider this job opportunity
  • Opportunity for career advancement and growth within the organization
  • Work remotely with flexibility in a dynamic environment
  • Supportive and collaborative work culture
  • Engage in cutting-edge healthcare solutions that make a positive impact
  • Participate in a mission-driven company focused on innovation for a healthier world
What to Expect (Job Responsibilities)
  • Provide remote technical support for Synapse products, troubleshooting and resolving complex issues
  • Collaborate with team members on technical challenges and document the troubleshooting process
  • Manage incoming customer calls and document interactions within cases
  • Monitor and maintain the Technical Assistance Center (TAC) phone system wall boards
  • Ensure compliance with quality and regulatory requirements while meeting performance metrics
What is Required (Qualifications)
  • Bachelor’s Degree, Trade School Certification, or equivalent industry experience
  • One or more industry-specific certifications in technical backgrounds (Microsoft, VMware, Cisco preferred)
  • Working knowledge of Windows OS, networking, SQL Server, and/or Oracle
  • Superior communication and interpersonal skills with the ability to work in a fast-paced environment
  • Knowledge of clinical data transfer protocols and interfaces (HL7 and DICOM)
How to Stand Out (Preferred Qualifications)
  • Experience with FUJIFILM Synapse Administration
  • Familiarity with medical informatics architecture and Linux architecture
  • Knowledge of Synapse application front end and PostgreSQL
  • Security Certifications (Security+ or higher)

"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position.

Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."

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Position Requirements
10+ Years work experience
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