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Strategic Conversational AI Lead Enterprise CCaaS

Job in Coos Bay, Coos County, Oregon, 97458, USA
Listing for: BMO Financial Group
Full Time position
Listed on 2026-10-20
Job specializations:
  • IT/Tech
    AI Business & Operations, AI Evaluation
Salary/Wage Range or Industry Benchmark: 70000 - 150000 USD Yearly USD 70000.00 150000.00 YEAR
Job Description & How to Apply Below
Position: Strategic Conversational AI Lead for Enterprise CCaaS

BMO Financial Group is seeking a Conversational AI Specialist to lead discovery and development of AI experiences at the Virtual Connect contact centre. You will partner with technology, analytics, design, risk and business leaders to deliver scalable, enterprise-grade solutions.

You will bring 5–7 years of relevant experience and a post-secondary degree, with proficiency in conversational AI and CCaaS tools such as Amazon Connect and Amazon Lex.

Are you ready to take on the Strategic Conversational AI Lead for Enterprise CCaaS role at BMO Financial Group?

This role, Strategic Conversational AI Lead for Enterprise CCaaS at BMO Financial Group, could be your next career step.

We would love to welcome a new Strategic Conversational AI Lead for Enterprise CCaaS to our team in Myrtle Point, OR, United States.

For the Strategic Conversational AI Lead for Enterprise CCaaS position at BMO Financial Group, we are reviewing applications now.

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