Sr. DevOps Engineer, Florida

EBG powers a proprietary suite of e-commerce platforms and technology solutions to deliver exclusive deals and special offers from the world's top brands and experiences. Specializing in live entertainment, travel, retail products and services, EBG operates a network of employee and membership-based marketplaces with a reach exceeding 100 million users. EBG owns the nation's most comprehensive employee savings program, serving over 40,000 corporate clients through its B2B2C platforms Ticketsat Work, Plum Benefits, Working Advantage, and Beneplace and offers additional value through its loyalty program, Fun Life Rewards.

Undercover Tourist, a prominent online travel site, is owned by EBG. EBG team members support the commitment to connecting people to exceptional experiences.

EBG's people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. We believe in the value of working near our colleagues, and we foster and prioritize meaningful in-person connection whenever possible. EBG primarily hires within our core cities—Orlando, New York, Austin, Las Vegas, and Aventura (Miami) with a focus on candidates located within a commutable distance to collaboration offices within these markets.

The Senior Dev Ops Engineer is a hands-on technical resource responsible for designing, implementing, operating, and improving cloud infrastructure across multiple AWS accounts. This role partners with engineering, security, and operations teams to build reliable delivery pipelines, automate infrastructure, strengthen security controls, and improve the availability and performance of applications and platform services.

Ideally, we prefer to hire someone that is commutable to Orlando for occasional meetings and trainings.

EBG is not an employer in all states. You must be residing and working from Florida to be considered for this role.

Responsibilities

• Define and maintain infrastructure engineering policies, standards, patterns, and governance for deployment and orchestration.
• Design, build, and maintain secure, reusable Infrastructure as Code modules for multi-account AWS environments.
• Build and improve CI/CD pipelines that automate application builds, testing, image creation, security validation, and deployment.
• Use Git Hub and/or Bitbucket to manage source code, reviews, branching strategies, and controlled changes.
• Implement and operate containerized workloads using Docker and Kubernetes, with automation through tools such as Terraform, Ansible, and Jenkins.
• Troubleshoot complex issues across build, test, release, deployment, infrastructure, database, network, and runtime layers.
• Establish monitoring, logging, alerting, and operational dashboards using AWS Cloud Watch, New Relic, and related observability tools.
• Design, deploy, monitor, and continuously improve security controls for cloud and Dev Ops platforms.
• Create and maintain clear technical documentation, runbooks, standards, and architecture diagrams.
• Mentor engineers, promote automation and reliability practices, and contribute to technical design and operational readiness reviews.

• 5+ years of Dev Ops, platform engineering, site reliability engineering, or cloud infrastructure experience across cloud and on-premises environments.
• Demonstrated experience designing and operating CI/CD pipelines using a combination of tools such as Jenkins, Git Hub Actions, Bitbucket Pipelines, or equivalent platforms.
• Strong experience designing and maintaining AWS infrastructure, including secure multi-account environments.
• Hands-on experience with Terraform or another Infrastructure as Code framework.
• Hands-on experience with Docker, Kubernetes, and configuration management tools such as Ansible.
• Strong…