Manager Intake Oeprations; Sales

Employer Industry

Healthcare Services

• Salary up to $110,000 annually
• Comprehensive benefits package including medical, dental, and vision insurance available on the first working day
• 401(k) eligibility after one year of service
• Employee stock purchase plan and tuition reimbursement
• Opportunity for career advancement and growth within the organization
• Engage in strategic planning and relationship management with manufacturers

• Oversee the daily operations of the DME Diabetes New Intake Customer Operations Department
• Manage department workflows and directly supervise New Intake Supervisors
• Monitor overall department pipeline and performance to ensure budgeted revenue targets are met
• Analyze daily KPI reports and identify opportunities for process improvement
• Coach and develop Supervisors in leadership and decision-making skills

• High School Diploma or equivalent; college degree is a plus
• Minimum of 7-10 years of applicable Healthcare and/or DME experience
• Minimum of 7-10 years of management experience overseeing a team of at least 25 direct and indirect reports
• Advanced oral and written communication skills
• Proficiency in Microsoft Excel and demonstrated analytical abilities

• Complete understanding of Diabetes as a therapy and its influence on patient management decisions
• Diabetes medical device product knowledge
• Revenue Cycle experience
• Project Management experience
• Salesforce CRM knowledge and experience

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