Account Manager - Hair Professional

At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow.

This position is with our Consumer Brands business unit – where we empower our employees to bring the best Laundry & Home Care and Hair products to people around the world.

Dare to learn new skills, advance in your career and make an impact at Henkel.

• Responsible for the growth and development of the Salon business for HCB-HP brands in an assigned territory.
• Adhere to the overall HBC-HP brand strategies for purposeful growth.
• Maintain relationships with accounts by actively calling on them via a scheduled route plan.
• Achieve monthly sales targets, including quantitative and qualitative targets and benchmarks.
• Management of existing salon customers and finding new customer acquisitions with a set territory.
• Promote and sell-in of new product innovations, bi-monthly promotions, and educational offers.
• Execution of customer agreements and Loyalty programs.
• Taking stock & order, upselling, and increasing share of wallet.
• Work-with Education Manager on developing education plans to support territory plan.
• Sell Education events: shows and hands-on cutting, colouring, and styling classes
• To actively prospect for new business as agreed upon with RSM
• To sell products & services according to commercial conditions and considering each brand positioning
• To attend and support all related customer needs to assure successful development of all brands
• Supplement customer sales calls with the use of Salonory (eB2B) to increase overall sales.
• Administrative tasks: o Adhere to a daily sales route plan focused 8 customer calls per day and 2 NCA calls.
• Daily use of required applications on eESF as outlined by the business.
• Customer data setup and account maintenance ie. contact details, payment terms, etc.
• Conduct quarterly sale performance review meetings with salon customer.
• Monthly detailing with Regional Education Manager.
• Attend bi-monthly sales meeting in office and monthly virtual sales connects.

• Undergraduate degree or equivalent work experience.
• Minimum 2 years’ experience in calling on accounts and following a route plan (Territory Québec)
• Strong communication skills (presentation and written).
• Strong interpersonal skills and problem solving skills.
• Ability to collaborate effectively with other functional groups such as Marketing and Education
• Proficient in relevant technologies, Outlook, Excel, PowerPoint etc.
• Ability and willingness to travel domestically
• Valid drivers license.

• Health Insurance: comprehensive plans for medical, dental, vision and wellbeing
• Work-Life Balance: occasional absence days, holidays and volunteer time off, plus flexible & hybrid work policies (depending on role)
• Financial: retirement savings programs, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, and service awards
• Family Support: gender neutral parental leave, fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships
• Career Growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement

Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral.

Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.