Sales Development Representative

Overview

Sales Development Representative

Innovative Computer Solutions - Jonas Software

Remote - USA

$55k Base + Commission + Bonus

ICS powers one of the leading point-of-sale software and e-commerce solutions for the retail wine and spirits industry. We are searching for a highly motivated, confident Sales Development Representative with perseverance and a drive for results. The Sales Development Representative (SDR) plays a crucial role in the customer acquisition process, working closely with the Rev Ops team to identify, qualify, and nurture leads for Wine Suite products.

They engage with prospective customers who have interacted with marketing campaigns, assessing their needs and guiding them through the initial stages of the sales funnel, bolstered by their own prospecting efforts.

• Lead Identification and Qualification
  • Identify target prospects for specific marketing campaigns, leveraging existing customer data, targeted account lists, and insights from case studies.
  • Engage with inbound leads generated through various marketing channels, including website form fills, landing page interactions, and calls into the Interactive Voice Response (IVR) system.
  • Qualify Marketing Qualified Leads (MQLs) generated from marketing campaigns, determining their potential fit for Wine Suite products based on factors like business size, POS system, and interest in specific product features (e.g., e-commerce integration, payment management, data extracts).
  • Schedule product demos for qualified leads with Sales, showcasing the value proposition of Wine Suite products like WinePOS and Wine Fetch.
  • Gather information from potential customers regarding their existing POS system, number of registers, current payment processor, and any specific pain points or challenges they are facing.

• Nurturing and Engagement
  • Work to establish footprint with prospective new customers by leveraging sales + marketing collateral along with targeted territory plans to convert leads to SQLs.
  • Nurture new prospects who have expressed interest in Wine Suite products by actively engaging with them through email, phone calls, and other communication channels.
  • Develop a deep understanding of Wine Suite's product offerings and their respective value propositions to effectively communicate the benefits to potential customers.
  • Stay informed about industry trends and competitor offerings to effectively position Wine Suite products in the market.

• Handoff and Collaboration
  • Hand off qualified Sales Qualified Leads (SQLs) to Account Executives, providing them with comprehensive information about the lead's needs, pain points, and potential fit for specific Wine Suite products.
  • Collaborate with the Rev Ops team to ensure a smooth transition of leads through the sales funnel, participating in internal alignment meetings to discuss progress, challenges, and strategies for maximizing conversion rates.

• Excellent Communication
  
  Skills:
  
  Strong verbal and written communication skills are essential for effectively engaging with prospective customers and communicating product value.
• Sales Acumen: A solid understanding of the sales process, including lead generation, qualification, and nurturing, is crucial for successfully guiding leads through the initial stages of the customer journey.
• Industry Knowledge: Familiarity with the retail beverage alcohol industry, including common POS systems, payment processors, and industry trends, is highly desirable for understanding customer needs and pain points.

• Number of MQLs qualified and converted to SQLs.
• Number of product demos scheduled and conducted.
• Amount of Pipeline Generated (Opp Gross Value)
• Amount of Business Closed
• Lead engagement metrics (e.g., email open rates, phone call conversion rates).
• Feedback from Account Executives on the quality of leads handed off.

Account Executives are paid a Base Salary plus commissions based on monthly sales, as well as a generous benefits package that includes Health, Dental, and Supplemental Insurance, 401K, and 4 weeks total PTO.

For over 40 years, Innovative Computer Solutions has served the retail beverage alcohol industry as a trusted, proven, and scalable solutions provider. Our solutions were built from the ground up to serve the specific needs of wine and liquor stores. Our core product, WinePOS, provides Point of Sale, Inventory, Purchasing and Reporting solutions for retailers across the United States. ICS is an operating unit of Jonas Software.

#LI-VL1

Business Unit: Innovative Computer Solutions Inc

Scheduled Weekly

Hours:

40

Number of Openings Available: 1

Worker Type: Regular

More About Jonas Software:

Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Food service, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these…