Stabilization Specialist

Title: HSS Stabilization Specialist

Location: Coos Bay, OR

Program: Essential Services

Reports to: HSS Program Coordinator

HR Contact: hr

Pay Level: Specialist I, 17.66 hourly, DOE

Staff Supervised: None

FSLA Status: Non-exempt from overtime

Effective: 3/1/2025

Position Type: Full-Time (Revised: 3/1/2025)

To contribute to the Essential Services (ESS) team by providing comprehensive housing-related assistance to clients and managing short to long-term cases within the general housing Program, focusing on developing personalized action plans, conducting thorough needs assessments, and coordinating with local landlords and housing agencies to secure stable housing options. To serve as a dedicated advocate for low-income individuals and families who are at risk of homelessness, currently experiencing homelessness, or facing mental health and other challenges, ensuring their access to necessary resources and support by navigating complex social service systems, facilitating connections to healthcare providers, employment services, and educational opportunities, and offering ongoing case management to promote long-term stability and self‑sufficiency.

This role involves collaborating with multidisciplinary teams, maintaining accurate and detailed client records, participating in community outreach events, and staying up to date on relevant policies and best practices in veteran support services.

• Participate in interviews with clients to gather program eligibility documents and client stabilization needs.
• Provide Stabilization Services to client/households in the program including but not limited to: compile, record, and evaluate personal and financial data to verify completeness and accuracy, and to determine eligibility status.
• Complete housing assessments, building stabilization plans, budgeting, supporting client goal setting & client accountability.
• Initiate procedures to grant, modify, deny, or terminate assistance, or refer applicants to other agencies for assistance.
• Maintain regular contact with clients/households by establishing a consistent schedule to ensure accessibility by staff and families.
• Interview clients/households at specified intervals to certify their eligibility for continuing benefits.
• Coordinate referrals and services with partner agencies.
• Develop and maintain comprehensive client files with detailed and accurate records.
• Maintain assistance data as well as accurate and current notes on all client related actions or interactions in Service Point during assessment and throughout ongoing case management.
• Use relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
• Attend monthly case management meetings required by funder.
• Attend monthly HMIS user training as required by our CoC (ROCC).
• Attend case management, HUD, OHCS and other housing-based training and seminars as assigned.
• Learn and maintain working knowledge of job specific computer programs.
• Interact with community partners, public, staff and other partners in a professional manner.
• Communicate effectively with others using available technologies (e.g., phone, fax, e-mail, file sharing, Teams, Zoom).
• Participate in program start‑up activities and year‑end closeouts as needed.
• Participate in outreach events as needed, occasionally on weekends.
• Responsible for personal safety, reporting incidents or accidents within a reasonable amount of time to supervisor or Safety Committee at safety committee.
• Responsible for picking up after oneself and maintaining company owned equipment.
• Perform other related duties as assigned.

Teamwork – We join our individual strengths together creating teams and circles of cooperation to promote innovative thinking and bring opportunity to our community.

Partnerships – We create collaborative community partnerships to best leverage all resources available for the benefit of the community.

Diversity – We welcome and accept differences and honor our co‑workers and clients by treating each person with equality, dignity, and respect.

Confidentiality & Ethics – We maintain a high standard of ethics and…