Utilities Specialist

Job Description

Reports to:

Utility and Weatherization Director

Pay Level: Starting at $17.66 hourly, depending on experience and qualifications

Staff Supervised:
None

FSLA Status:
Non-Exempt

Effective: 10/19/2021

Position Type:
Full-Time

Revised: 3/2023

Carry out program requirements of any assigned energy and water assistance program, with focus on providing assistance directly to clients and assessing and responding to additional client needs to promote self- sufficiency.

• Attend state program/network meetings as requested by supervisor.
• Be familiar with all energy & water assistance and weatherization programs.
• Maintain excellent records and client files.
• Schedule client intake appointments.
• Conduct energy assistance intake interviews.
• Communicate with utility vendors.
• Ability and experience in working with culturally and ethnically diverse people of all ages, without regard to sex, race, religion, or socioeconomic level.
• Ability to work with minimal supervision.
• Ability to work on various tasks simultaneously.
• Ability to work evenings and weekends, as necessary.
• Demonstrate ability to problem solve and make independent decisions.
• Work well with details.
• Maintain good organizational skills.
• Perform other tasks as assigned by Supervisor.
• Regular attendance is a requirement of the position.

Teamwork
- We join our individual strengths together creating teams and circles of cooperation to promote innovative thinking and bring opportunity to our community.

Partnerships
- We create collaborative community partnerships to best leverage all resources available for the benefit of the community.

Diversity
- We welcome and accept differences and honor our co-workers and clients by treating each person with equality, dignity, and respect.

Confidentiality & Ethics
- We maintain a high standard of ethics and integrity to respect the confidentiality of clients and staff.

Physical Safety
- We respond promptly to address health and safety needs or concerns for clients and staff. Communications
- We encourage timely, open-minded, respectful, and direct communication to alleviate controversies and foster a safe, productive workplace.

Health & Sustainability
- Recognizing the importance of physical, emotional, and environmental health, we seek to inspire and model healthy, sustainable living.

Public Relations
- We recognize that each of us represents the entire agency in our public interactions and strive to act in a consistently professional and unbiased manner.

Professional Growth
- We provide an environment supportive to personal and professional growth, cross training, and advancement.

• Attend staff meetings, center meetings, and/or other workshops/meetings as notified
• Maintain a positive attitude regarding ORCCA and all its programs
• Model behaviors that demonstrate an understanding, acceptance and welcoming of diversity
• Maintain respect and positive communication regarding all children, families and staff.
• Maintain confidentiality of client and staff information.
• Maintain open, two-way communication with staff
• Accept suggestions and guidance from supervisor and other management staff
• Seek feedback on job performance and evaluate suggestions and guidance to incorporate in performance
• Commit to further training. Develop an individual training plan using program tools, as appropriate.
• Communicate with supervisor regarding any needed changes or concerns with work schedule.
• Adhere to agency procedures as a mandated child abuse reporter
• Regular attendance is a requirement of the position.
• Ability to perform the job with or without reasonable accommodations

• Solid understanding of Computers and software. Including, but not limited to OPUS system, Access,Word, Word Perfect, and Excel.
• Good communication skills:
  Ability to interact with local utility companies, the public, other staff and partners in a cooperative manner.
• General knowledge of basic accounting procedures.

• High School Diploma or equivalent required
• One year of paid experience directly related to the Position Description is required
• General understanding of the population we serve

• Geographic Area:
  Curry County
• May have periodic evening, and/or weekend activities
• May lift items up to 51 lbs. with or without reasonable accommodations.

• License:
  Current Oregon Driver’s License is required
• Reliable…