Director of Business Operations

Director of Business Operations — CL Visual

Location:

On‑Site, Copiague, NY

Reports to:

Chief Operating Officer

• 401(k) with company match
• Performance‑based bonus opportunities tied to company growth and operational success
• Medical, Vision and Dental Coverage from Day One with no waiting period
• Paid holidays, vacation and sick time
• Company‑paid life insurance
• Volunteer time off and your birthday off
• Summer Fridays All Year with an early start to your weekend
• Company parties and employee discounts
• Opportunity for advancement and training & development
• Weekly pay with reliable and timely processing

CL Visual is a national leader in commercial vehicle wrap branding and marketing, serving businesses across industries from home services and construction to retail, transportation, manufacturing, and beyond. Our mission is simple yet powerful: to create impactful impressions that change lives with your brand.

Through our exceptional design capabilities, advanced production processes, and precision installations, we have built a reputation for being the top tier in the fleet branding industry.

As CL Visual continues to scale, we are seeking a Director of Operations to drive efficiency, performance, and growth across the business.

The Director of Operations will be the architect and leader of CL Visual’s operational excellence. This role is central to ensuring that all departments—including production, scheduling, logistics, and project delivery—run with efficiency, precision, and profitability.

• Build, refine, and implement scalable systems, workflows, and KPIs; monitor, measure, and optimize performance at every level of the organization.
• Lead cross‑functional collaboration to maximize efficiency and accountability.
• Foster a culture of continuous improvement, quality, and safety.
• Scale the business from $5 M+ in revenue toward $10 M and beyond while protecting margins and driving growth.

• Develop and execute a comprehensive operational plan aligned with growth objectives.
• Build and refine SOPs, workflows, and reporting structures.
• Partner with executive leadership to set, track, and achieve financial and performance targets.
• Identify operational bottlenecks and implement solutions to streamline processes.
• Drive scalability to support growth from $5 M to $10 M+ in annual revenue.

• Establish and track KPIs across production, scheduling, logistics, and installation.
• Ensure consistent quality standards and compliance with safety regulations.
• Monitor budgets, costs, and margins to support profitability.
• Collaborate with finance to drive EBITDA improvements and strengthen P&L visibility.
• Use data to create accountability and optimize results.

• Support, mentor, and hold department managers accountable for results.
• Provide ongoing coaching, training, and performance evaluations.
• Foster collaboration across teams to ensure smooth project delivery.
• Build a culture of accountability, ownership, and high performance.

• Oversee daily operations to ensure deadlines, budgets, and client expectations are consistently met.
• Optimize scheduling, resource allocation, and logistics for maximum efficiency.
• Partner with finance on job costing and accurate P&L tracking.
• Implement technology platforms such as ERP, CRM, and project management tools to improve visibility, communication, and productivity.
• Lead initiatives that modernize processes and enhance scalability.
• Perform all other duties as assigned to support the overall success of the business.

• 5+ years of leadership experience in operations management.
• Direct experience managing operations for businesses with $3 M+ in annual revenues.
• Proven ability to scale operations from $5 M to $10 M+ revenue while improving margins.
• Strong financial acumen with experience collaborating on P&L ownership, margin improvement, and cost control.
• Background in printing, manufacturing, construction, or related industries a plus.
• Demonstrated success implementing technology platforms to streamline operations.
• Excellent organizational, problem‑solving,…