Receptionist, Administrative​/Clerical

Company Overview

We are H&R Block—a global brand that empowers people to live their best lives. Our purpose is to provide help and inspire confidence in clients, associates, and communities everywhere. We foster a high‑performing, connected culture where everyone feels they belong.

As a seasonal Client Service Professional / Receptionist, you’ll greet and connect clients with the right tax professional, ensuring they feel welcomed and supported throughout their experience. You’ll help clients schedule appointments, manage inquiries, and keep the office environment clean and organized.

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales or marketing experience

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional based on their needs
• Schedule clients according to their preferences
• Confirm all client needs are met during service, in person, over the phone, or virtually
• Maintain office cleanliness and resource organization with team members
• Perform additional duties as required

• Experience working in a fast‑paced environment
• Previous customer service experience
• Strong multi‑tasking ability
• Excellent organizational and time‑management skills
• Computer proficiency and familiarity with Microsoft Office

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You, supporting healthy habits
• Neurodiversity and caregiver support available to you and your family
• Discounts on everyday items and services
• Medical Coverage, 401(k) Retirement Savings Plan, and Employee Stock Purchase Plan (additional eligibility requirements apply)

At H&R Block, we thrive on a Connected Culture built on trust, care, and collaboration. You’ll work in an environment recognized worldwide for fostering growth and support for colleagues. Diverse and inclusive, we welcome and celebrate all backgrounds and identities.

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

Location:

Carrollton, TX
Salary: $48,000.00 – $59,000.00 annually

Employment type:

Full‑time
Job : #43357