Product Business Analyst

Overview

Product Business Analyst role at Samaritan's Purse in Coppell, TX. This Product Business Analyst partners closely with the Product Owner to support the discovery, planning, and delivery of technology products that solve real user problems and advance ministry objectives. Also, gathers and synthesizes user insights, translates business needs into actionable user stories, and helps maintain backlog clarity and alignment.

• Maintain your personal relationship with Jesus Christ and be an effective witness for Him
• Assist the Product Owner by creating, elaborating, and prioritizing user stories with clear acceptance criteria. Work with stakeholders and developers to clarify business requirements and maintain a well-groomed backlog that delivers consistent business and user value.
• Facilitate stakeholder engagement and user discovery by acting as a liaison between the product team, stakeholders, and end users to uncover and validate needs. Supports discovery activities such as user interviews, surveys, and usability testing to gather insights that shape backlog priorities and product direction. Build strong relationships to ensure user feedback is regularly integrated into product planning and continuously advocates for user-centered solutions.
• Participate in agile product delivery by engaging in ceremonies, stand-ups, sprint planning, retrospectives, demos, and release planning. Provides timely feedback and supports sprint execution by helping clarify scope, resolve blockers, and ensure alignment across disciplines.
• Support product vision and strategic alignment by collaborating with the Product Owner to ensure user stories and backlog items align with the overall product vision and ministry goals.
• Provide analytical support that contributes to strategic decision-making and product direction.
• Support quality assurance and product validation by reviewing deliverables and acceptance criteria to validate completeness and alignment with requirements. Assists with defect triage, bug prioritization, and documentation of enhancements.
• Contribute to product communication and documentation by supporting internal and external communication of product status and decisions. Helps document product functionality, supports implementation planning, and contributes to training materials for subject matter experts
• All other duties as assigned

• Bachelor's degree in a related field and five (5) to seven (7) years of related experience
• Strong ability to communicate clearly and effectively with both technical and non-technical audiences
• Strong ability to work collaboratively as an embedded product team
• Thorough knowledge of digital product ecosystems and business process workflows
• 12 credit hours of college-level Biblical Studies (required)

• Job Location:
  
  Coppell, TX (On-Site)
• Type:
  Full-Time
• Language Requirement:
  Fluency in English (required)

• Medical, prescription, dental & vision insurance
• Flexible Spending Account (FSA)
• Long-term and Short-term disability insurance
• Paid Family Medical Leave
• Term Life Insurance
• 401(k) retirement savings plan
• 10 paid holidays
• 12 vacation/personal days
• 10 sick days

Samaritan s Purse is a nondenominational evangelical Christian organization providing spiritual and physical aid to hurting people around the world. Since 1970, Samaritan s Purse has helped meet needs of people who are victims of war, poverty, natural disasters, disease, and famine with the purpose of sharing God s love through His Son, Jesus Christ. The organization serves the Church worldwide to promote the Gospel of the Lord Jesus Christ.

• We believe the Bible to be the inspired, the only infallible, authoritative Word of God. 1 Thessalonians 2:13; 2 Timothy 3:15-17.
• We believe that there is one God, eternally existent in three persons:
  Father, Son, and Holy Spirit. Matthew 28:19;
  John 10:30;
  Ephesians 4:4-6.
• We believe in the deity of the Lord Jesus Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood on the cross, in His bodily resurrection, in His…