Order Management Specialist - Columbia, MD or Coppell, TX

Order Management Specialist - Columbia, MD or Coppell, TX

We're looking for a detail-oriented, customer-focused Order Management Specialist to join our team in the Columbia, Maryland and DFW areas. The ideal candidate will have excellent communication skills, a positive customer service attitude, and possess the ability to work independently while playing an active role in a cohesive team environment. This is a hybrid position requiring occasional time in the office.

• Process a wide variety of customer orders utilizing various methods and meeting all requirements.
• Nontechnical support of internal and external customers in regard to order fulfilment and order tracking.
• Coordinate with counterparts in Germany (Global HQ) on delivery schedules, pricing, and order requirements.
• Coordinate with internal teams to facilitate the order process, achieve joint goals, and solve problems related to order processing. These teams include Finance, Service, Contracts, Collections, and others.
• Take ownership of complete order cycle, ensuring quality and efficiency through the entire process.
• Special projects related to order processing and general lean process improvements.

• BA/BS in Business Administration, Accounting, Operations, or other relevant field.
• Familiarity with SAP or other major ERP system a plus.
• Understanding of basic business operations as well as basic knowledge of finance related to AR and AP.
• Proficiency in Microsoft Excel (Pivot tables and basic formulas).
• Strong communication skills via email and phone.
• Extremely detail oriented and effective organizational skills.
• Ability to self-manage multiple projects in a fast-paced environment.
• Strong problem-solving skills and ability to root cause issues.
• Process oriented with interest in continuous improvement and learning.
• To be considered, candidates must be located in the US and have valid US work authorization.

Interested? We are looking forward to receiving your application! The position is a full‑time hourly role with total compensation ranging from $25 to $33 per hour, including base salary, variable pay (when applicable), and benefits. The range is determined by location, education, and work history.

Rohde & Schwarz is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

• Flexible working hour models
• Training & continuing education
• Privately owned company
• Promoting innovation
• Long‑term & attractive work environment